Same version of Windows on both machines?

On Fri, Apr 28, 2017 at 3:16 PM, tammyvb <[email protected]> wrote:
>
>
> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
> just to see if there would be an issue with it and the same thing as FM12. An 
> image will not open when I double--click it. I can't imagine what's going on 
> in this new system to start causing these problems all of a sudden but I'm at 
> my wit's end.
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
> -------- Original message --------
> From: tammyvb <[email protected]>
> Date: 4/28/17  4:02 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> <[email protected]>
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
>
>
> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
> -------- Original message --------
> From: "techcommtools.com" <[email protected]>
> Date: 4/28/17  3:55 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> <[email protected]>
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
> an option, but if you’re comfortable with using a registry cleaner, it will 
> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
> necessary.
>
> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
> SnagIt, so I can’t offer much help there.
>
> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
> file issues.
>
> -Matt
>
> Matt R. Sullivan
> Tech Comm Tools
>
> online courses <http://www.techcommtools.com/upcoming-courses/>  |  you can 
> book me <https://mattrsullivan.youcanbook.me/>
>
>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>> <[email protected]> wrote:
>>
>> Hi Matt,
>>
>> When I right-click to use the Edit option, no, I do not have the option to 
>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
>> try again? Or what program would you suggest?
>>
>> Thank you!
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