I'd call Adobe support. Or maybe just try resetting FrameMaker to its defaults by closing the app, deleting maker.ini, and restarting.
On Fri, Apr 28, 2017 at 3:51 PM, Tammy Van Boening <[email protected]> wrote: > Yes, I did that. That is why when I double-click on a file outside of frame, > for example, a .png, it opens in snagit editor. It is just in this > installation of fm that I am having the issue. > > -----Original Message----- > From: Framers > [mailto:framers-bounces+tammyvb=spectrumwritingllc....@lists.frameusers.com] > On Behalf Of Robert Lauriston > Sent: Friday, April 28, 2017 4:48 PM > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] Suddenly not working FM functionality? > > Have you used the Default Programs utility? On my Windows 7 system > it's on the Start menu after Devices and Printers. > > On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening > <[email protected]> wrote: >> Windows 7 Ultimate on the new system and Windows 7 Professional on the old >> system. >> >> Geez, would that really make a difference? They are both Win 7, 64-bit, and >> all other programs between the two work identically. >> >> Tammy Van Boening >> Owner/Principal >> Spectrum Writing, LLC >> www.spectrumwritingllc.com >> 303-840-1744 (Mountain Time) >> >> -----Original Message----- >> From: Framers >> [mailto:framers-bounces+tammyvb=spectrumwritingllc....@lists.frameusers.com] >> On Behalf Of Robert Lauriston >> Sent: Friday, April 28, 2017 4:33 PM >> To: An email list for people using Adobe FrameMaker software. >> <[email protected]> >> Subject: Re: [Framers] Suddenly not working FM functionality? >> >> Same version of Windows on both machines? >> >> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb <[email protected]> >> wrote: >>> >>> >>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 >>> just to see if there would be an issue with it and the same thing as FM12. >>> An image will not open when I double--click it. I can't imagine what's >>> going on in this new system to start causing these problems all of a sudden >>> but I'm at my wit's end. >>> >>> >>> Sent from my Verizon 4G LTE smartphonePardon the typos! >>> >>> -------- Original message -------- >>> From: tammyvb <[email protected]> >>> Date: 4/28/17 4:02 PM (GMT-07:00) >>> To: "An email list for people using Adobe FrameMaker software." >>> <[email protected]> >>> Subject: Re: [Framers] Suddenly not working FM functionality? >>> >>> >>> >>> I know crap cleaner I trust that tool thanks Matt I'll give it a shot >>> >>> >>> Sent from my Verizon 4G LTE smartphonePardon the typos! >>> >>> -------- Original message -------- >>> From: "techcommtools.com" <[email protected]> >>> Date: 4/28/17 3:55 PM (GMT-07:00) >>> To: "An email list for people using Adobe FrameMaker software." >>> <[email protected]> >>> Subject: Re: [Framers] Suddenly not working FM functionality? >>> >>> I don’t recall if Fm10 had the Edit with… option, so that might not even be >>> an option, but if you’re comfortable with using a registry cleaner, it will >>> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would >>> be necessary. >>> >>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t >>> use SnagIt, so I can’t offer much help there. >>> >>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp >>> file issues. >>> >>> -Matt >>> >>> Matt R. Sullivan >>> Tech Comm Tools >>> >>> online courses <http://www.techcommtools.com/upcoming-courses/> | >>> you can book me <https://mattrsullivan.youcanbook.me/> >>> >>>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening >>>> <[email protected]> wrote: >>>> >>>> Hi Matt, >>>> >>>> When I right-click to use the Edit option, no, I do not have the option to >>>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and >>>> try again? Or what program would you suggest? >>>> >>>> Thank you! > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
