Stefan, I hope that you can help sort something out that has bothered
me ever since the April 27 Adobe system error occurred. That was the
one where users trying to start Framemaker, Acrobat, and/or Distiller
suddenly experienced this error: "The program can't start because
MSVCP140dll is missing from your computer." There was a huge flurry
of posts to adobe's forums (see
https://forums.adobe.com/thread/2308268). The end result is that the
problem was created by an update that Adobe pushed out and they
resolved it the next day by rolling back the update.
The part of this that has me confused is that I should not have ANY
updates to ANYTHING being pushed onto my system. I'm running Windows
7 64-bit and Framemaker 12. My OS is set to never allow Windows to
update anything automatically. Obviously I'm not using Adobe CC so
any auto-updates should not occur.
So 1) how did I receive the initial update that caused this problem;
and 2) how did I receive the roll-back to the update that fixed the
problem? What part of "no automatic updates to my system" is being
bypassed here?
Thanks for any information you can glean and share with us regarding
this issue.
Carol Elkins
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