Thank you for the info, Rick. A bit of a surprise for us, but good to know 
moving forward.

Matt

-----Original Message-----
From: Framers 
<framers-bounces+matt.harrington.contractor=usap....@lists.frameusers.com> On 
Behalf Of Rick Quatro
Sent: Tuesday, April 23, 2019 12:37 PM
To: 'An email list for people using Adobe FrameMaker software.' 
<[email protected]>
Subject: [SPAM-heur] Re: [Framers] FrameMaker 12 > FrameMaker 2019 release file 
issue

You can't open a FrameMaker file created with a later version with an earlier 
version of FrameMaker. In other words, if you have FrameMaker 12, you can't 
open FrameMaker 2019 files. If you are going to work in a mixed environment, 
you can save the files as MIF (Maker Interchange File) and those will open in 
the earlier version. Or, take a look at my ConvertDocs
script:

http://www.frameexpert.com/store

Rick

Rick Quatro
Carmen Publishing Inc.
[email protected]
585-729-6746
www.frameexpert.com/store/



-----Original Message-----
From: Framers <[email protected]> On 
Behalf Of Harrington, Matthew (Contractor)
Sent: Tuesday, April 23, 2019 2:29 PM
To: [email protected]
Subject: [Framers] FrameMaker 12 > FrameMaker 2019 release file issue

Hi Framers,

A quick question if I may. I am on Adobe FrameMaker 12 and a new colleague was 
recently given a laptop with Adobe FrameMaker 2019 release on it.
However, when I try to open his FrameMaker files on my FrameMaker 12 I receive 
the following error.

[cid:[email protected]]

Conversely, he has the same issue when trying to update the book since all of 
the files were created with FrameMaker 12.

Are Adobe FrameMaker 12 and the Adobe FrameMaker 2019 release that 
incompatible? In other versions I have worked with (e.g., 7.0 > 9.0) I don't 
remember encountering this problem.

Thank you,
Matt H.
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