I am having a similar issue. I upgraded from Adobe Tech Comm Suite 2015 to 
Adobe Tech Comm Suite 2019 last week. Since that installation, I cannot 
right-click a file and choose to open with Frame 2015. The only option is to 
open with Frame 2019. I have tried to change the file association for .book and 
.fm files back to Frame 2015, but I do not even SEE that option any longer.

I contacted Adobe Support and after more than an hour on the phone with them, 
there was no resolution. The Support person went through the same 
troubleshooting steps I had already performed (not once but 3-4 times), then 
told me I didn't have Frame 15 on my computer even though Frame 2015 was open 
and she was looking at it! Then she said I must not have permissions to run the 
program -- although, clearly I had the appropriate permissions since I had the 
program open. The only change to my computer before this happened was the 
installation of ATC 2019.

A week later and several voice mails / emails from Adobe Support, this issue is 
not resolved although I do have a workaround. I open Frame 2015, then browse to 
the file I want to open. Much simpler to be able to right-click and open a file.

Good luck with Adobe Tech Support.

Carole M

-----Original Message-----
From: Framers 
<framers-bounces+carolemccormick=sunnuclear....@lists.frameusers.com> On Behalf 
Of framers-requ...@lists.frameusers.com
Sent: Tuesday, January 28, 2020 4:02 PM
To: framers@lists.frameusers.com
Subject: Framers Digest, Vol 166, Issue 17

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Contents of Framers digest..."

Today's Topics:

   1.  Installing FrameMaker 19. (Richard Melanson)
   2. Re:  Installing FrameMaker 19. (Jeff Coatsworth)
   3.  ISO character Entities (cuc tu)
   4. Re:  ISO character Entities (cuc tu)
   5. Re:  ISO character Entities (cuc tu)


----------------------------------------------------------------------

Message: 1
Date: Tue, 28 Jan 2020 15:07:43 +0000
From: Richard Melanson <rmelan...@highresbio.com>
To: An email list for people using Adobe FrameMaker software.
        <framers@lists.frameusers.com>
Subject: [Framers] Installing FrameMaker 19.
Message-ID:
        
<bn8pr14mb33136a6786ecc18cf71f0954d0...@bn8pr14mb3313.namprd14.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Hi Everyone,

I have been working on this issue off and on for 5 days if you include today. I 
have installed Adobe Tech Comm Suite 2017 including  FrameMaker. I upgraded 
JUST FrameMaker from 2017 to 2019. Every time I try and install 2019, I get an 
error that 2017 cannot be found. I even enter the correct serial number for 
20129, the Adobe installer acknowledges I am using the correct serial number 
but again says it cannot find 2017. I feel very stupid having to ask the list 
about an installation issue, so please don't be too hard on me.  :-)

Thank you for any and all help you can give me Everyone.

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com???

This e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you.

------------------------------

Message: 2
Date: Tue, 28 Jan 2020 15:12:56 +0000
From: Jeff Coatsworth <jeff.coatswo...@jonasclub.com>
To: An email list for people using Adobe FrameMaker software.
        <framers@lists.frameusers.com>
Subject: Re: [Framers] Installing FrameMaker 19.
Message-ID: <2cd159e2a66c45f19039f93528a6d...@jonasclub.com>
Content-Type: text/plain; charset="iso-8859-1"

Give the FM people a call at tcs...@adobe.com.


________________________________
From: Framers 
<framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> on behalf 
of Richard Melanson <rmelan...@highresbio.com>
Sent: January 28, 2020 10:07 AM
To: An email list for people using Adobe FrameMaker software.
Subject: [Framers] Installing FrameMaker 19.

Hi Everyone,

I have been working on this issue off and on for 5 days if you include today. I 
have installed Adobe Tech Comm Suite 2017 including  FrameMaker. I upgraded 
JUST FrameMaker from 2017 to 2019. Every time I try and install 2019, I get an 
error that 2017 cannot be found. I even enter the correct serial number for 
20129, the Adobe installer acknowledges I am using the correct serial number 
but again says it cannot find 2017. I feel very stupid having to ask the list 
about an installation issue, so please don't be too hard on me.  :-)

Thank you for any and all help you can give me Everyone.

Rick

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com???<http://www.highresbio.com???>

This e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you.
_______________________________________________

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Send administrative questions to listad...@frameusers.com


------------------------------

Message: 3
Date: Tue, 28 Jan 2020 15:22:27 +0000
From: cuc tu <cu...@hotmail.com>
To: "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Subject: [Framers] ISO character Entities
Message-ID:
        
<byapr05mb499825a68eba776cb7d0fbb9fd...@byapr05mb4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

Hi All,

I'm saving structured XML files and am looking for how to define character 
entities for the degree ? and mu ? symbols. I noticed percent % comes out as a 
character entity (& percnt ; ) so I searched for that term and found a couple 
of files:

C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of 
lines to these files if I knew how to code it properly (&deg;), (&micro;).

Thanks for any guidance.
C2


------------------------------

Message: 4
Date: Tue, 28 Jan 2020 15:48:15 +0000
From: cuc tu <cu...@hotmail.com>
To: "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Subject: Re: [Framers] ISO character Entities
Message-ID:
        
<byapr05mb4998101fb2ab1e1a298e9643fd...@byapr05mb4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

Sorry All, I should have looked a little more. I found that the entity 
declarations already exist but are not working.?

 C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro 
"&#x00B5;"> <!-- MICRO SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw 
(3 hits) Line 75: entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* 
entity "micro" is fm char 0x00B5; */ Line 77: /* MICRO SIGN */

C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg 
"&#x00B0;"> <!-- DEGREE SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw 
(3 hits) Line 81: entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* 
entity "deg" is fm char 0x00B0; */ Line 83: /* DEGREE SIGN */


I also tried typing the characters in using the FM character palette using the 
same hex codes and they still come out as characters rather than entities. 
Related, only one of the less-than-equal-to or greater-than-equal-to characters 
is converted too. Is this a bug in this version of FM?

Thanks,
C2

============

Hi All,

I'm saving structured XML files and am looking for how to define character 
entities for the degree ? and mu ? symbols. I noticed percent % comes out as a 
character entity (& percnt ; ) so I searched for that term and found a couple 
of files:

C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of 
lines to these files if I knew how to code it properly (&deg;), (&micro;).

Thanks for any guidance.
C2


------------------------------

Message: 5
Date: Tue, 28 Jan 2020 16:09:01 +0000
From: cuc tu <cu...@hotmail.com>
To: "framers@lists.frameusers.com" <framers@lists.frameusers.com>
Subject: Re: [Framers] ISO character Entities
Message-ID:
        
<byapr05mb4998a30ae993543ce42c7d1bfd...@byapr05mb4998.namprd05.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

All, this can be disregarded. My eyes came into focus and I now see the comment 
marks.

Thanks,
C2

________________________________
From: cuc tu <cu...@hotmail.com>
Sent: Tuesday, January 28, 2020 7:48 AM
To: framers@lists.frameusers.com <framers@lists.frameusers.com>
Subject: Re: ISO character Entities

Sorry All, I should have looked a little more. I found that the entity 
declarations already exist but are not working.?

 C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro 
"&#x00B5;"> <!-- MICRO SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw 
(3 hits) Line 75: entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* 
entity "micro" is fm char 0x00B5; */ Line 77: /* MICRO SIGN */

C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg 
"&#x00B0;"> <!-- DEGREE SIGN -->

C:\Program Files (x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw 
(3 hits) Line 81: entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* 
entity "deg" is fm char 0x00B0; */ Line 83: /* DEGREE SIGN */


I also tried typing the characters in using the FM character palette using the 
same hex codes and they still come out as characters rather than entities. 
Related, only one of the less-than-equal-to or greater-than-equal-to characters 
is converted too. Is this a bug in this version of FM?

Thanks,
C2

============

Hi All,

I'm saving structured XML files and am looking for how to define character 
entities for the degree ? and mu ? symbols. I noticed percent % comes out as a 
character entity (& percnt ; ) so I searched for that term and found a couple 
of files:

C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->
  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;

Is this looking in the right direction? It seems I could just add a couple of 
lines to these files if I knew how to code it properly (&deg;), (&micro;).

Thanks for any guidance.
C2


------------------------------

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End of Framers Digest, Vol 166, Issue 17
****************************************
__________________________________________________________________
Carole McCormick
Technical Writer

Sun Nuclear Corporation
3275 Suntree Blvd.
Melbourne, FL 32940
Tel: +1 321-259-6862 x2282
Fax: +1 321-259-7979
www.sunnuclear.com<https://www.sunnuclear.com/>

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