Hi Carole,When you install 2 versions Framemaker on the same system, by 
default, the newest version is the one that is automatically used to open any 
framemaker file on your system. You have to go in to your windows Explorer 
options and set your default file opening program specifically to Framemaker 15 
to continue to open your files in 15. HTH,TVBSent from Samsung Galaxy 
smartphone.
-------- Original message --------From: Carole McCormick 
<[email protected]> Date: 1/29/20  5:43 AM  (GMT-07:00) To: 
[email protected] Subject: Re: [Framers] Installing FrameMaker 19. I 
am having a similar issue. I upgraded from Adobe Tech Comm Suite 2015 to Adobe 
Tech Comm Suite 2019 last week. Since that installation, I cannot right-click a 
file and choose to open with Frame 2015. The only option is to open with Frame 
2019. I have tried to change the file association for .book and .fm files back 
to Frame 2015, but I do not even SEE that option any longer.I contacted Adobe 
Support and after more than an hour on the phone with them, there was no 
resolution. The Support person went through the same troubleshooting steps I 
had already performed (not once but 3-4 times), then told me I didn't have 
Frame 15 on my computer even though Frame 2015 was open and she was looking at 
it! Then she said I must not have permissions to run the program -- although, 
clearly I had the appropriate permissions since I had the program open. The 
only change to my computer before this happened was the installation of ATC 
2019.A week later and several voice mails / emails from Adobe Support, this 
issue is not resolved although I do have a workaround. I open Frame 2015, then 
browse to the file I want to open. Much simpler to be able to right-click and 
open a file.Good luck with Adobe Tech Support.Carole M-----Original 
Message-----From: Framers 
<framers-bounces+carolemccormick=sunnuclear....@lists.frameusers.com> On Behalf 
Of [email protected]: Tuesday, January 28, 2020 4:02 
PMTo: [email protected]: Framers Digest, Vol 166, Issue 
17CAUTION: This email originated from outside of the organization. Do not click 
links or open attachments unless you recognize the sender and know the content 
is safe. Questions? Contact the Help Desk.Send Framers mailing list submissions 
to [email protected] To subscribe or unsubscribe, visit 
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the person managing the list at [email protected] When 
replying, please edit your Subject line so it is more specific than "Re: 
Contents of Framers digest..."Today's Topics:   1.  Installing FrameMaker 19. 
(Richard Melanson)   2. Re:  Installing FrameMaker 19. (Jeff Coatsworth)   3.  
ISO character Entities (cuc tu)   4. Re:  ISO character Entities (cuc tu)   5. 
Re:  ISO character Entities (cuc 
tu)----------------------------------------------------------------------Message:
 1Date: Tue, 28 Jan 2020 15:07:43 +0000From: Richard Melanson 
<[email protected]>To: An email list for people using Adobe FrameMaker 
software.        <[email protected]>Subject: [Framers] Installing 
FrameMaker 19.Message-ID:        
<bn8pr14mb33136a6786ecc18cf71f0954d0...@bn8pr14mb3313.namprd14.prod.outlook.com>Content-Type:
 text/plain; charset="us-ascii"Hi Everyone,I have been working on this issue 
off and on for 5 days if you include today. I have installed Adobe Tech Comm 
Suite 2017 including  FrameMaker. I upgraded JUST FrameMaker from 2017 to 2019. 
Every time I try and install 2019, I get an error that 2017 cannot be found. I 
even enter the correct serial number for 20129, the Adobe installer 
acknowledges I am using the correct serial number but again says it cannot find 
2017. I feel very stupid having to ask the list about an installation issue, so 
please don't be too hard on me.  :-)Thank you for any and all help you can give 
me Everyone.RickRichard MelansonTechnical Writer|HighRes 
BiosolutionsT:781.932.1912x1160|[email protected]???This
 e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you.------------------------------Message: 2Date: Tue, 28 Jan 
2020 15:12:56 +0000From: Jeff Coatsworth <[email protected]>To: An 
email list for people using Adobe FrameMaker software.        
<[email protected]>Subject: Re: [Framers] Installing FrameMaker 
19.Message-ID: <[email protected]>Content-Type: 
text/plain; charset="iso-8859-1"Give the FM people a call at 
[email protected].________________________________From: Framers 
<framers-bounces+jeff.coatsworth=jonasclub....@lists.frameusers.com> on behalf 
of Richard Melanson <[email protected]>Sent: January 28, 2020 10:07 
AMTo: An email list for people using Adobe FrameMaker software.Subject: 
[Framers] Installing FrameMaker 19.Hi Everyone,I have been working on this 
issue off and on for 5 days if you include today. I have installed Adobe Tech 
Comm Suite 2017 including  FrameMaker. I upgraded JUST FrameMaker from 2017 to 
2019. Every time I try and install 2019, I get an error that 2017 cannot be 
found. I even enter the correct serial number for 20129, the Adobe installer 
acknowledges I am using the correct serial number but again says it cannot find 
2017. I feel very stupid having to ask the list about an installation issue, so 
please don't be too hard on me.  :-)Thank you for any and all help you can give 
me Everyone.RickRichard MelansonTechnical Writer|HighRes 
BiosolutionsT:781.932.1912x1160|[email protected]???<http://www.highresbio.com???>This
 e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you._______________________________________________This message 
is from the Framers mailing listSend messages to [email protected] 
Visit the list's homepage at  http://www.frameusers.com Archives located at 
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administrative questions to 
[email protected]: 3Date: Tue, 28 
Jan 2020 15:22:27 +0000From: cuc tu <[email protected]>To: 
"[email protected]" <[email protected]>Subject: [Framers] 
ISO character EntitiesMessage-ID:        
<byapr05mb499825a68eba776cb7d0fbb9fd...@byapr05mb4998.namprd05.prod.outlook.com>Content-Type:
 text/plain; charset="iso-8859-1"Hi All,I'm saving structured XML files and am 
looking for how to define character entities for the degree ? and mu ? symbols. 
I noticed percent % comes out as a character entity (& percnt ; ) so I searched 
for that term and found a couple of files:C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;Is this looking in the right direction? It 
seems I could just add a couple of lines to these files if I knew how to code 
it properly (&deg;), (&micro;).Thanks for any 
guidance.C2------------------------------Message: 4Date: Tue, 28 Jan 2020 
15:48:15 +0000From: cuc tu <[email protected]>To: 
"[email protected]" <[email protected]>Subject: Re: 
[Framers] ISO character EntitiesMessage-ID:        
<byapr05mb4998101fb2ab1e1a298e9643fd...@byapr05mb4998.namprd05.prod.outlook.com>Content-Type:
 text/plain; charset="iso-8859-1"Sorry All, I should have looked a little more. 
I found that the entity declarations already exist but are not working.? 
C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro 
"&#x00B5;"> <!-- MICRO SIGN -->C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 75: 
entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* entity "micro" is fm 
char 0x00B5; */ Line 77: /* MICRO SIGN */C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg 
"&#x00B0;"> <!-- DEGREE SIGN -->C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 81: 
entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* entity "deg" is fm char 
0x00B0; */ Line 83: /* DEGREE SIGN */I also tried typing the characters in 
using the FM character palette using the same hex codes and they still come out 
as characters rather than entities. Related, only one of the less-than-equal-to 
or greater-than-equal-to characters is converted too. Is this a bug in this 
version of FM?Thanks,C2============Hi All,I'm saving structured XML files and 
am looking for how to define character entities for the degree ? and mu ? 
symbols. I noticed percent % comes out as a character entity (& percnt ; ) so I 
searched for that term and found a couple of files:C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;Is this looking in the right direction? It 
seems I could just add a couple of lines to these files if I knew how to code 
it properly (&deg;), (&micro;).Thanks for any 
guidance.C2------------------------------Message: 5Date: Tue, 28 Jan 2020 
16:09:01 +0000From: cuc tu <[email protected]>To: 
"[email protected]" <[email protected]>Subject: Re: 
[Framers] ISO character EntitiesMessage-ID:        
<byapr05mb4998a30ae993543ce42c7d1bfd...@byapr05mb4998.namprd05.prod.outlook.com>Content-Type:
 text/plain; charset="iso-8859-1"All, this can be disregarded. My eyes came 
into focus and I now see the comment 
marks.Thanks,C2________________________________From: cuc tu 
<[email protected]>Sent: Tuesday, January 28, 2020 7:48 AMTo: 
[email protected] <[email protected]>Subject: Re: ISO 
character EntitiesSorry All, I should have looked a little more. I found that 
the entity declarations already exist but are not working.? C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
43: <!ENTITY micro "&#x00B5;"> <!-- MICRO SIGN --> Line 43: <!ENTITY micro 
"&#x00B5;"> <!-- MICRO SIGN -->C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 75: 
entity "micro" is fm char 0x6d in "FmSymbol"; Line 76: /* entity "micro" is fm 
char 0x00B5; */ Line 77: /* MICRO SIGN */C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (2 hits) Line 
45: <!ENTITY deg "&#x00B0;"> <!-- DEGREE SIGN --> Line 45: <!ENTITY deg 
"&#x00B0;"> <!-- DEGREE SIGN -->C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (3 hits) Line 81: 
entity "deg" is fm char 0xb0 in "FmSymbol"; Line 82: /* entity "deg" is fm char 
0x00B0; */ Line 83: /* DEGREE SIGN */I also tried typing the characters in 
using the FM character palette using the same hex codes and they still come out 
as characters rather than entities. Related, only one of the less-than-equal-to 
or greater-than-equal-to characters is converted too. Is this a bug in this 
version of FM?Thanks,C2============Hi All,I'm saving structured XML files and 
am looking for how to define character entities for the degree ? and mu ? 
symbols. I noticed percent % comes out as a character entity (& percnt ; ) so I 
searched for that term and found a couple of files:C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\iso-num.ent (1 hit) Line 
32: <!ENTITY percnt "&#x0025;"> <!-- PERCENT SIGN -->  C:\Program Files 
(x86)\Adobe\AdobeFrameMaker12\Structure\xml\isoents\isonum.rw (1 hit) Line 52: 
entity "percnt" is fm char 0x0025;Is this looking in the right direction? It 
seems I could just add a couple of lines to these files if I knew how to code 
it properly (&deg;), (&micro;).Thanks for any 
guidance.C2------------------------------Subject: Digest 
Footer_______________________________________________This daily digest is from 
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[email protected] of Framers Digest, 
Vol 166, Issue 
17****************************************__________________________________________________________________Carole
 McCormickTechnical WriterSun Nuclear Corporation3275 Suntree Blvd.Melbourne, 
FL 32940Tel: +1 321-259-6862 x2282Fax: +1 
321-259-7979www.sunnuclear.com<https://www.sunnuclear.com/>CONFIDENTIALITY 
NOTICE: The information contained in this email (including any attachments) is 
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the sender of the error and delete this 
message._______________________________________________This message is from the 
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