I think the general feeling of those who are upset at Adobe, is that
Adobe seems to feel:
"We are the best. Nothing else comes close. So we can charge whatever we
want and ignore your request for bug fixes."
Does that about sum it up?
I think when Adobe charged less for upgrades people had more tolerance
for Adobe not fixing bugs. But if they are going to charge a lot, they
should also give a lot in terms of what existing customers want,
including bug fixes and specific features that customers asked for - not
just new features that they feel will bring them new customers.
--
Shmuel Wolfson
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