That’s one of the reasons I switched to Madcap Flare. It’s an exponentially 
better authoring tool.
-GIllian

> On Feb 21, 2022, at 11:20 AM, <[email protected]> <[email protected]> wrote:
> 
> I'm working with the latest monthly licence version of Frame at work. 
> 
> My system significantly beats all the Adobe requirements and I *still* get 
> several crashes a week - even though I'm working with small books or single 
> files (which I've taken to doing to protect the integrity of the book).
> 
> Please note that as I also work with MS Word, restarting my system at least 
> twice, if not 3 or 4 times a day is integral to my "work methodology".
> 
> Yet Frame still crashes. Regularly.
> 
> Alison 
> 
> 
> 
> -----Original Message-----
> From: Framers <[email protected]> On Behalf 
> Of Reng Winfried
> Sent: February 20, 2022 11:01 PM
> To: An email list for people using Adobe FrameMaker software. 
> <[email protected]>
> Subject: Re: [Framers] Why so many of us feel the way we do about Adobe
> 
> Hi Betrand,
> 
> Sorry to hear this.
> However:
> o From your other thread I understand that you used and old version.
> Newer versions are definitely more stable.
> o My experience is that Adobe is more responsive than some years ago.
>  The support e-mail address is: mailto:[email protected]
>  When you have an issue (e.g. with recovery files), then also post it on the 
> Adobe forum.
>  There are a few Adobe employees who follow the discussions.
>  Your issue might get more attention.
>  And post your issue on the Adobe Tracker:
>  https://tracker.adobe.com/#/home
> 
> Best regards
> 
> Winfried
> 
> -----Original Message-----
> From: Framers 
> <mailto:framers-bounces+w.reng=carecom-solutions....@lists.frameusers.com> On 
> Behalf Of Bertrand Meyer
> Sent: Saturday, February 19, 2022 4:32 PM
> To: 'An email list for people using Adobe FrameMaker software.' 
> <mailto:[email protected]>
> Cc: mailto:[email protected]
> Subject: Re: [Framers] Why so many of us feel the way we do about Adobe
> 
> This is an old thread but here is a comment. I fundamentally rely on 
> FrameMaker and would never "bash" it. On the other hand, right now at the end 
> of a two-year book-writing process, with the camera-ready due on Monday, I 
> got a crash this afternoon. Not the first -- in my experience, if I am 
> working on a book a FrameMaker session does not last more than three or four 
> days before it vanishes  --  but possibly the worst ever. The supposed 
> recovery files were corrupted; just to restart from the backup to a stable 
> state took almost two hours. I do back up obsessively (as I have been burned 
> many times before), but still. And when you are in delicate fine-tuning, 
> typo-fixing and final indexing mode, working over several chapters at once, 
> going through every recent change to see which were kept and which were lost, 
> is a nightmare. 
> 
> One might imagine that by this time they would have either fixed the crashes 
> or devised a decent recovery mechanism.
> 
> There is still nothing that measures up to FrameMaker for writing books with 
> a sophisticated structure, but if it did respect the integrity of customers' 
> work that wouldn't hurt.
> 
> -- Bertrand Meyer
> 
> -----Original Message-----
> From: Framers 
> [mailto:[email protected]] On 
> Behalf Of Shmuel Wolfson
> Sent: Thursday, October 14, 2021 12:00
> To: Framers List <mailto:[email protected]>
> Subject: Re: [Framers] Why so many of us feel the way we do about Adobe
> 
> I don't know why everyone likes bashing FrameMaker.
> 
> Is there anything else that:
>  Is suitable for long books.
>  Gives you PDF output as is appears while you are working (WYSIWYG).
>  Can be converted to online help, (even if it requires buying an extra 
> program).
> 
> FM happens to have online help conversion built-in, but I could live without 
> that if that was another decent authoring tool that worked together with 
> another decently priced conversion tool.
> 
> Word comes close to checking all those boxes, but has problems with large 
> files and other issues.
> 
> Someone mention another page layout program recently, but I forgot what it 
> was. Maybe it was Xara Page & Layout Designer. But can it do online help at 
> all?
> 
> Please post if you know of another authoring tool that is excellent for PDFs 
> and can be used for online help.
> 
> My biggest gripe with FM is the price, but you know what, you really don't 
> need to buy every new version that comes out. Do you buy every new smartphone 
> that comes out, or wait until you need a new phone? Anyone under 20 is 
> excluded from answering that question :)
> 
> --
> Shmuel Wolfson
> Technical Writer
> 058-763-7133 
> 
> _______________________________________________
> 
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