Dennis, Yes, will you please post the FrameMaker manual you have for us to use as reference?
Ramona Blackmon -----Original Message----- From: Framers <framers-bounces+ramona.blackmon=fluke....@lists.frameusers.com> On Behalf Of Dennis Hays Sent: Wednesday, October 20, 2021 6:20 AM To: framers@lists.frameusers.com Subject: [EXTERNAL] Re: [Framers] Contents of Framers digest... Why so many of us feel the way we do.... CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Way back in the dark ages, when FrameMaker was first ported to Windows, I worked with a FM staff member, Mercedes (still fondly remember her), to address bugs and issues. She sent me updates via overnight courier and these were multiple disk sets, calling for a fresh install. The reason I remember her name is because we talked almost daily and installation disks arrived weekly or more until the issue count dropped. Of course, I don't expect this level of customer service anymore from any software publisher, but through the years I have had bits and pieces of exemplary support. On a contract to bring a trade book to press, I worked with Dov over the phone as to why illustrations with schematics wouldn't reproduce lines. and this from the printer's site in Michigan. More recently, I worked with Adobe to resolve an issue where importing and converting a MS Word document crashed FrameMaker (MS Word Track Changes caused the problem - this was last year). I am not happy with the subscription model as I believe it's an egregious affront to hold the software hostage when missing a subscription payment. From a business point of view, it's a cash flow solution, reducing the seasonal vagaries of software sales. But it's not customer-centric. And this is a problem. A while back, someone on this forum mentioned difficulty finding a FrameMaker manual. I have a 1241 page Adobe PDF version dated June 1, 2021 on the cover page. It's a 46MB file, but if anyone wants a copy, I'll post it where it can be downloaded. Dennis Hays Ex-Publisher of the now-extinct InFrame Magazine Böðvar Björgvinsson wrote on 10/20/2021 7:54 AM: > Dear Wim, > > I do think Adobe reads this list, at least from time to time. So it is > IMNSHO essential that we discuss, not only the day-to-day problems we > are facing in our tasks with FM but also its pros and cons. I for one > welcome the discussion of the attitude that Adobe seems to show > regarding development, pricing, etc. of FrameMaker. I am of the view > that Adobe is > (intentionally?) making it less of a competitor to InDesign by > refusing to add features that ID has and we have asked for to be added > to FM. If they did, and if they would enable you freely to add spell > checker and hyphenation for your language of choice, FM would be the > absolutely best tool for writing, editing, publishing any kind of > literature. Then even I would pay for upgrades. Until then I am not > upgrading. I can do with older versions quite easily. > > Kind regards, > Bodvar Bjorgvinsson (retired) > Iceland. > > -- DENNIS Hays Quantum Mechanic <https://urldefense.com/v3/__https://www.linkedin.com/in/dennishays/__;!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4Ljh4QeLB8S$ > +1 518.779.2322 dennis.h...@haysdesign.com https://urldefense.com/v3/__http://www.HaysDesign.com__;!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4Ljhx-Nt_LY$ <https://urldefense.com/v3/__https://www.postbox-inc.com__;!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4Ljh041MMA8$ > 11 Circle Dr Castleton NY 12033-9526 _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at https://urldefense.com/v3/__http://www.frameusers.com__;!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4LjhzzHgToN$ Archives located at https://urldefense.com/v3/__http://www.mail-archive.com/framers*40lists.frameusers.com/__;JQ!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4LjhxAh8FSX$ Subscribe and unsubscribe at https://urldefense.com/v3/__http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com__;!!KPww_GFiJXw!J11TiN_55e8OMSPk6aP8503jChfNmYh-je2YguSomALgjQyTiV2yGFJbU4LjhyIQfB5V$ Send administrative questions to listad...@frameusers.com ________________________________ ________________________________ Please be advised that this email may contain confidential information. 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