Hi Ken

May we (my hardware/software engineer husband "and I") suggest a zero-cost 
potential solution (to the question you didn't ask!):

A friend recently had a hardware issue like this with an older laptop (totally 
unconnected with FrameMaker). It turned out that the button-cell in the laptop, 
although needing replacing due to age, was not the culprit - it was a problem 
with the bios. 

You may already know this but for readers who don't, the bios chip is an 
electrically-erasable ROM, which is basically a gazillion tiny capacitors. Over 
the years the capacitors lose their charge and a "one" becomes a "zero", or 
vice versa. So, you could download a new version of the bios from the 
manufacturer's website, put that on a USB stick, and upgrade the bios on the 
old machine. 

Note: You will need to set the bios to accept a boot from the USB key.

In our friend's case, as soon as the bios was updated the laptop booted and 
performed beautifully.

If you choose to try this solution, please let us know if it resurrects your 
old machine. (If you feel you need support with it, let me know and I'll put 
you in touch directly with my husband.)

Sue T


-----Original Message-----
From: Ken Poshedly <[email protected]> 
Sent: 01 July 2022 15:27
To: FrameMaker Users List <[email protected]>
Subject: [Framers] Running FM from external device?

Gang,

A little help requested here regarding my non-subscription installation of 
FrameMaker. Basically, can FM10 be run from an external hard drive? Also, can 
it be installed from a thumb-drive.

I legally own FrameMaker 10 and have no desire or need to upgrade (for 
financial and other reasons). I have installed it legally both on my desktop 
Windows 10 computer and (per the ULA) on my seldom-used Toshiba Windows 10 
laptop.

The problem is that the Toshiba is about six or more years old and literally 
failing. It booted up just fine a few months ago, but then last weekend it 
wouldn't power up at all -- even after leaving it connected to its wall-charger 
overnight. I was told that the internal laptop battery was simply too expired 
to take or hold an external charge, so I purchased a new laptop battery ($$$) 
and left it overnight with wall-charger connected.

The next morning, the laptop powered up but with a black screen. After 
researching that problem (using my trusty desktop computer) and running a 
procedure, I was able to boot the laptop, but this time got a totally white 
screen. The online advice leans towards possible internal repairs/replacement 
-- stuff that just too pricey to do on this thing.

So I purchased a "newly remanufactured" HP laptop with an SSD and loads more 
speed and capacity (just under $400 at my local MicroCenter).

Ideally, I'd like to "deactivate" the FM10 installation on the Toshiba HD, then 
install it on the new HP laptop. (And that would require copying everything 
from my Adobe FM10 DVD onto a thumb-drive because newer laptops just don't have 
DVD drives.)

But I can't do that because of the "white screen" problem with the Toshiba and 
I don't have access to an external monitor.

I can easily pop the Toshiba laptop hard drive out, stick it in a case and run 
it from the new HP laptop via a USB cable as an external hard drive, but will 
FM10 run using that arrangement?

If not, then I guess I'll have to phone Adobe for their support in this matter. 
And can they deactivate only the laptop installation? And can FM10 be 
reinstalled from a thumb-drive?

-- Ken in Atlanta

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