Hey Sue — I’ll try this on Saturday. But how can I see what I’m doing on the 
laptop if the screen is nonfunctional?

— Ken in Atlanta 

Sent from my iPhone

> On Jul 1, 2022, at 5:40 PM, Sue Thomson (Specialist RF) 
> <sue.thom...@ewst.co.uk> wrote:
> 
> Hi Ken
> 
> May we (my hardware/software engineer husband "and I") suggest a zero-cost 
> potential solution (to the question you didn't ask!):
> 
> A friend recently had a hardware issue like this with an older laptop 
> (totally unconnected with FrameMaker). It turned out that the button-cell in 
> the laptop, although needing replacing due to age, was not the culprit - it 
> was a problem with the bios. 
> 
> You may already know this but for readers who don't, the bios chip is an 
> electrically-erasable ROM, which is basically a gazillion tiny capacitors. 
> Over the years the capacitors lose their charge and a "one" becomes a "zero", 
> or vice versa. So, you could download a new version of the bios from the 
> manufacturer's website, put that on a USB stick, and upgrade the bios on the 
> old machine. 
> 
> Note: You will need to set the bios to accept a boot from the USB key.
> 
> In our friend's case, as soon as the bios was updated the laptop booted and 
> performed beautifully.
> 
> If you choose to try this solution, please let us know if it resurrects your 
> old machine. (If you feel you need support with it, let me know and I'll put 
> you in touch directly with my husband.)
> 
> Sue T
> 
> 
> -----Original Message-----
> From: Ken Poshedly <poshe...@bellsouth.net> 
> Sent: 01 July 2022 15:27
> To: FrameMaker Users List <framers@lists.frameusers.com>
> Subject: [Framers] Running FM from external device?
> 
> Gang,
> 
> A little help requested here regarding my non-subscription installation of 
> FrameMaker. Basically, can FM10 be run from an external hard drive? Also, can 
> it be installed from a thumb-drive.
> 
> I legally own FrameMaker 10 and have no desire or need to upgrade (for 
> financial and other reasons). I have installed it legally both on my desktop 
> Windows 10 computer and (per the ULA) on my seldom-used Toshiba Windows 10 
> laptop.
> 
> The problem is that the Toshiba is about six or more years old and literally 
> failing. It booted up just fine a few months ago, but then last weekend it 
> wouldn't power up at all -- even after leaving it connected to its 
> wall-charger overnight. I was told that the internal laptop battery was 
> simply too expired to take or hold an external charge, so I purchased a new 
> laptop battery ($$$) and left it overnight with wall-charger connected.
> 
> The next morning, the laptop powered up but with a black screen. After 
> researching that problem (using my trusty desktop computer) and running a 
> procedure, I was able to boot the laptop, but this time got a totally white 
> screen. The online advice leans towards possible internal repairs/replacement 
> -- stuff that just too pricey to do on this thing.
> 
> So I purchased a "newly remanufactured" HP laptop with an SSD and loads more 
> speed and capacity (just under $400 at my local MicroCenter).
> 
> Ideally, I'd like to "deactivate" the FM10 installation on the Toshiba HD, 
> then install it on the new HP laptop. (And that would require copying 
> everything from my Adobe FM10 DVD onto a thumb-drive because newer laptops 
> just don't have DVD drives.)
> 
> But I can't do that because of the "white screen" problem with the Toshiba 
> and I don't have access to an external monitor.
> 
> I can easily pop the Toshiba laptop hard drive out, stick it in a case and 
> run it from the new HP laptop via a USB cable as an external hard drive, but 
> will FM10 run using that arrangement?
> 
> If not, then I guess I'll have to phone Adobe for their support in this 
> matter. And can they deactivate only the laptop installation? And can FM10 be 
> reinstalled from a thumb-drive?
> 
> -- Ken in Atlanta
> 
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