Needless to say I have more than adequate resources (recent Intel processor, 32
GB of RAM, always up to date with Windows updates etc.)
Prior to the current release I used FrameMaker 2019, and prior to that
FrameMaker 2015. They both had the same behavior.
Before that I used the Windows version 7.x for many years, approximatively
2002-2015 -- it was quite usable, although it did crash occasionally (with
real crashes, not the kind of freezing I am getting now).
And before that I used FrameMaker on Sun workstations, going back to 1993 (no
typo). It worked quite well. It clearly had a memory leak problem which meant
that it had to be restarted once in a while.
But we are in 2022.
With best regards,
-- Bertrand Meyer
From: Simon BUCH <simon.b...@m-ais.com>
Sent: Monday, 3 October, 2022 15:08
To: bertrand.me...@inf.ethz.ch; An email list for people using Adobe FrameMaker
software. <framers@lists.frameusers.com>
Cc: me...@inf.ethz.ch
Subject: Re: [Framers] FrameMaker crashes
Hello,
I have observed the same behaviour at my customer's offices since at least
FrameMaker 14. They have some high end HP workstations with heaps of RAM,
very large displays [4K+], with fast graphic cards.
What happens is that the display of the FrameMaker document will become
corrupted with textual content being displayed in the Windows’ System Bold font
- as shown below:
Additionally, the FrameMaker menus will go blank, and attempts to access the
menus will yield black rectangle shapes, and the mouse pointer will turn in to
the Windows spinning blue wheel. This leads me to think it's a bug with the
Windows GDI bug.
I have not observed the behaviour on any of my FrameMaker installations on my
local workstations which meet the Adobe FrameMaker system requirements.
If I am dealing with a large number of documents, I tend to get in to a habit
of exiting all applications, making timed backups of working version files
[maybe as a ZIP archive file] - often with a note indicating the last completed
task. Then restarting Windows.
/// Simon BUCH
On 03/10/2022 13:16, Bertrand Meyer (SIT) wrote:
I have the very latest version of FrameMaker (Windows) and it still, like
earlier versions, freezes after a few days of use, unpredictably, with a
botched-up display (see example below) and no responsiveness. I have to kill
the process with the Task Manager, get rid of *.lck files, get rid of the
*auto files (or rename them, saving the originals just in case into another
directory), restart the whole thing, check manually that the chapters are
in the right state - all tedious for a 40-chapter book.
It's really bizarre that after all these years, in a product with the Adobe
label, there are still such crashes.
Does anyone know any way to present them from happening? I guess exiting
after a few days of use and restarting is prudent (if unpleasant in 2022),
is there a better way?
Thanks,
-- Bertrand Meyer
With best regards,
-- Bertrand Meyer
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