HI Tami,
So, I've run into other types of crazy issues too in the past too, maybe, 
somehow similar....
Did you try one of these solutions: (There's not really any reason these should 
work, but, anyway....)
 -  InFM2022 From the File>Print Setup (when using Adobe PDF as 
Printer)>Properties...
        Uncheck: Rely on system fonts, do not use document fonts

- For the para styles that you're using - where you fonts get messed up, make 
sure that for their Para Designer under the "Asian" tab, you uncheck "Use Asian 
Composer".
Adobe once helped me solve a similar problem by discovering this was checked - 
it messed up my files .

These 2 things are always the first thing I check when things start going wrong.

Good Luck,
Orly



-----Original Message-----
From: Framers <[email protected]> On 
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Sent: Tuesday, 18 June 2024 23:01
To: [email protected]
Subject: Framers Digest, Vol 217, Issue 4

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Today's Topics:

   1.  Embedded fonts issue when producing PDF (Tammy Van Boening)
   2. Re:  Embedded fonts issue when producing PDF (Simon BUCH)


----------------------------------------------------------------------

Message: 1
Date: Tue, 18 Jun 2024 14:39:28 +0000
From: Tammy Van Boening <[email protected]>
To: An email list for people using Adobe FrameMaker software.
        <[email protected]>
Subject: [Framers] Embedded fonts issue when producing PDF
Message-ID:
        
<ia1pr16mb542364f83b6ba0f78641a7b3cd...@ia1pr16mb5423.namprd16.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

I am banging my head against a brick wall here, and Adobe is trying to figure 
out what is going on as well, but I thought that I would post to the list to 
see if anyone has run into the same issue:

I have Windows 11, 64 bit and have Framemaker 2019 installed and updated to 
date for the last version available. I have Adobe Acrobat Pro 2020 also 
installed and updated to the latest version available. I have the Roboto Font 
Family installed in C:\Windows\Fonts. I have confirmed that all the fonts are 
properly installed. They are the Open Type fonts available from Google that I 
received from a client (and they from Google) and these are the exact same 
fonts that are available from https://fonts.adobe.com/fonts/roboto. (In fact, 
there is even the disclaimer for these fonts on the Adobe site that they are 
from Google.)

 In Framemaker, when I am setting up my template and creating the necessary 
paragraph tags, all the installed Roboto font families are available on the 
Font tab in the Paragraph Designer and all the available variations w/in these 
families (Bold, Italic) are available as options, so all is working correctly 
in Framemaker 2019.

 I always use the Publishing option in Framemaker to produce my PDFs. However, 
I always create a custom settings/job options file that stipulates the fonts 
that I want to embed for a specific template/client. (It's the standard 
procedure to do so, but for reference, see 
https://www.rockymountaintraining.com/adobe-framemaker-how-to-edit-the-pdf-preset-list/.)

 When I am creating the custom job options file in Distiller 2020, this is 
where I run into the issue: Adobe Distiller is NOT recognizing all the 
installed Roboto fonts. In the Fonts source list, C:\Windows\Fonts,  only a 
very small subset of all the installed Roboto fonts are available for 
selection. And it appears to be helter skelter as to which fonts are available 
for embedding and which are not. For example, none of the Roboto Thin 
variations and none of the Roboto Light variations are available, Roboto Black 
is available, but not Roboto Black Italic and yet all the variations of the 
Roboto Condensed (Bold, Italic, etc. ) are. And for reference, 
https://helpx.adobe.com/fonts/kb/fonts-not-showing-in-the-menu.html, none of 
these possible reasons is applicable and again, I have confirmed these reasons 
are not applicable with Adobe. Acrobat is simply not recognizing these fonts 
and I cannot create the needed custom job options file to properly embed the 
needed fonts in the final PDF
   .

And I have confirmed emphatically with Adobe support that Framemaker 2019 and 
Acrobat Pro 2020 do absolutely work and are supported on Windows 11.  So far, 
FM2019 is cooperating, but the even newer product Adobe Acrobat Pro is the one 
giving me fits.



Thanks!



TVB



Tammy Van Boening
Tammyvb at spectrumwritingllc dot com
http://www.spectrumwritingllc.com/




------------------------------

Message: 2
Date: Tue, 18 Jun 2024 16:09:40 +0100
From: Simon BUCH <[email protected]>
To: "An email list for people using Adobe FrameMaker software."
        <[email protected]>, Tammy Van Boening
        <[email protected]>
Subject: Re: [Framers] Embedded fonts issue when producing PDF
Message-ID: <[email protected]>
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello Tammy,

 From my experience, I have seen some cases where some font variants have 
licensing restrictions, which can affect whether Acrobat Distiller can embed 
the font in to the output.??? I have just downloaded the Roboto font family 
from Google fonts, and they all appear to be TrueType fonts.

I recently had a technical case from one of my customers who was having quite 
some trouble with TrueType fonts that were embeded in a PDF file, produced from 
Illustrator.? We discovered that the production from Adobe FrameMaker had the 
fonts /sometimes/ being mutated in to ugly looking fonts with some of the 
background vectors being mutated in to blocky bitmap content.

My customer found that changing the "Adobe PDF" printer advanced settings on 
the Adobe Illustrator creator's workstation solved the problem with the 
exported PDF document, which was then laid-up in specific pages in FrameMaker, 
and the output is now as intended :-)




but YMMV


Regards
/// Simon BUCH
\\\ Edinburgh, Scotland




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