Hi Plone UI team,

I would like to discuss some UI related issues that were raised during
the PLIP review of plone.app.discussion (by eleddy and cah190).

https://dev.plone.org/plone/ticket/9288


PLIP REVIEW: Moderating comments by changing the workflow is gross. I
think it's work the extra effort here to add a moderate comments
checkbox to the add on configuration.

QUESTION: In order to activate the moderation workflow for comments, the
user has to go to the types control panel, choose the "comment review
workflow" for the "comment" type. Is it ok to just add a checkbox in the
discussion control panel to enable the comment review workflow for
comments? In general, is it ok to duplicate configuration options in
Plone control panels?


PLIP REVIEW: In the discussion settings, globally enabling comments is
insanely confusing. I don't even understand what it does. I think that
this should either do what it says - "Globally enable comments" - or
remove it.

QUESTION: When we started with pad the consensus was, that by default,
commenting would be globally disabled (if pad has become a core
component of Plone). This is why there is a "globally enable comments"
option. Should be change that?


PLIP REVIEW: Removing a comment at the top level of a thread removes all
comments underneath. This isn't ok and I think will lead to some
frustration. I'm not sure how this reworks the commenting threads and
display et al. I have seen in practice that deleting a potentially
offensive comment just replaces the content of the comment with a
message that says "This comment has been deleted by the moderator." This
keeps the flow of conversation going and doesn't make people mad when
their potentially relevant comment is deleted.

QUESTION: I agree that the behaviour described above is nicer than the
current implementation. I think we even have a user story describing
this as a feature. Though, I think the current way of deleting the
comment with all its replies is ok for now. Do you think that the
current implementation is something that we/the user could live with?


PLIP REVIEW: The delete button to the far right of the comment is
insanely confusing. I think this could use some UI review.

QUESTION: See screenshot attached (pad-delete-button.png). I moved the
delete button away from the reply button for two reasons: 1) I wanted to
avoid clicking the delete button by accident if a user wants to reply.
2) To make it more clear which comment is deleted when hitting the
button. I'm happy to hear any suggestions for improving the UI.


PLIP REVIEW: I do not like seeing the "Moderate Comments" so highly
visible in the user actions when moderation is disabled by default and
requires changing workflows to enable.

QUESTION: See screenshot attached (pad-moderate-comments.png). I agree.
Would it be ok to just show the "moderate comments" entry if comment
moderation is enabled? Another related question is: Should the admin be
able to access the comment batch moderation panel ("moderate comments")
even if comment moderation is disabled?


Cheers,
Timo

<<attachment: pad-delete-button.png>>

<<attachment: pad-moderate-comments.png>>

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