There are folks out there who can scan prints and get decent shadow detail,
but most scanners are not designed for that and you still have the additional
film generation to sap your resolution.

If you absolutely HAVE to scan a print, I will say that Bono Film-Video can
do a decent job of it.  Joe Bono is long gone and so is their wet lab but
his son is running a digital lab.  But it will always be a step down from 
scanning the negative.

The thing about the negative scan is that it has a much wider brightness range
than you can display on your screen, so someone needs to go scene by scene
and adjust the brightness level, whereas with the print that has already been
done for you by the timer.

In addition it sounds like the original poster may have a scan with a
particular curve that may not match what they are expecting and they may
not have the correct lookup tables configured in their editor.  They might
be able to get assistance in setting their editor up from the folks who did
the scan and who know what LUT was intended with the scan.  

Note that it's also possible to hire a digital timer to time your work if
you'd rather have someone else do it, and you might be able to look over
their shoulder and ask questions about the process.
--scott


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