It's true. I'm sitting in the "lobby" of 
Kodak's Will Call garage in Hollywood 
waiting for my last case of super-8 film 
from this place. It's finally happening...
Adieu, Dana


Sent from my iPhone

> On Oct 16, 2014, at 1:19 PM, Charles Chadwick <[email protected]> 
> wrote:
> 
> 
> 
> ____
> :charles:chadwick:
> :artist:filmmaker:
> www.charleschadwick.org
> 
> Begin forwarded message:
> 
>> From: "Kodak's Entertainment Imaging" <[email protected]>
>> Date: October 16, 2014 at 1:08:09 PM PDT
>> To: <[email protected]>
>> Subject: Important Changes to Motion Picture Film Distribution & Customer 
>> Service
>> Reply-To: "Kodak" 
>> <reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com>
>> 
>> 
>> View in a webpage
>>  
>>  
>> 
>>      
>> InMotion
>> News from Kodak Entertainment Imaging
>> 
>> 
>> New Direct Shipping Model
>> 
>> Kodak is in the midst of optimizing its motion picture film distribution by 
>> moving to a direct ship model, serving customers from our manufacturing 
>> facility in Rochester. As such, today we are announcing some changes in the 
>> way we distribute our motion picture products and provide customer service 
>> within the United States. 
>> 
>> Effective Monday November 3, 2014: 
>> Reflective of our newly centralized service and support model, normal 
>> customer service telephone hours will now be Monday thru Friday, 8am to 5pm 
>> Eastern Time. 
>> 
>> All orders will continue to be placed either by calling 1-800-621-FILM 
>> (3456) and pressing prompt 1, or by sending an e-mail outlining your order, 
>> a purchase order number where applicable, "ship to" information, your Kodak 
>> account number, or credit card information, to [email protected].* 
>> 
>> *Please note: Unless otherwise arranged, Kodak will ship your order from our 
>> Rochester Distribution Center to your provided address via a common carrier 
>> of Kodak's choice. Anticipated delivery will be five (5) working days after 
>> the date of your order. When possible, expedited delivery is available at 
>> your sole expense. 
>> 
>> In addition: 
>> •    "Will Call" service in the New York City area will no longer be 
>> provided.
>> •    Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in 
>> Burbank California. Limited pick-up capabilities will be available from that 
>> location.
>> •    Kodak's ShootSaver service will no longer be available.
>> 
>> As we have done for over a century, Kodak continues to provide motion 
>> picture products and support to filmmakers not only in the United States, 
>> but worldwide. Should you have special needs please contact your Kodak 
>> Account Manager or visit our website
>> www.kodak.com/go/motion. 
>> 
>> Thank you for your patience and support as we launch this new delivery 
>> process. Everyone here at Kodak looks forward to working with you now and 
>> into the future. 
>> 
>> 
>> Sincerely, 
>> 
>> Bruce A. Berke
>> Manager Sales, Marketing & Administration
>> Kodak Entertainment Imaging
>>              
>>      
>>  
>> 
>>  
>>              Join us on Facebook
>>  
>>              Follow us on Twitter at Kodak_ShootFilm
>>  
>>              Watch us on YouTube
>> 
>> 
>> 
>>  
>>  
>> Kodak Email Privacy Policy:
>> To change your email address or other contact information, please update 
>> your profile.
>> If you do not wish to receive promotional emails from Kodak's Entertainment 
>> Imaging Team, please unsubscribe. 
>> The sender of this email is Kodak's Entertainment Imaging Team, 343 State 
>> Street, Rochester, NY 14650. 
>> 
>> www.kodak.com/go/motion | 1.800.621.FILM for US&C
>> ©Kodak, 2013. Kodak is a trademark.
>>  
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