See https://github.com/389ds/389-ds-base/issues/7193 and the referenced
issues. It is regression in 389-ds update.

-- 
/ Alexander Bokovoy
Sr. Principal Software Engineer
Security / Identity Management Engineering
Red Hat Limited, Finland


On Tue, 20 Jan 2026, 0.12 Sven Jansen via FreeIPA-users, <
[email protected]> wrote:

> Hi Rob,
>
> okay that not easy to explain… this affects mulitple installations.
>
> the objects are in ldap and they work. When i log into FreeIPA UI, Users,
> Group, Hosts, Sudo, Hostgroup and some other object types are total empty.
> Same if i use ipa command, if i use “ipa user-find” without entering a
> search term, i get nothing. If i do a specific search for an object, i find
> it, except DNS, there is no way to get dns zones except you know what you
> have to hack into the url to get into the zone
> (/ipa/#/e/dnszone/records/zonename…), search show no zones.
>
> Lets give you an example, this is a server with around 20-30 Users, 10-15
> DNS zones, handful groups, sudo rules, host groups, etc., ipa1 + ipa2 sync
> with each other, both authenticate users, deliver dns and certificates, so
> this servers do their job until you want to find/browse something.
>
>
> Lets do a simple query without a term
>
> [root@ipa1 /]# ipa user-find
> ---------------
> 0 users matched
> ---------------
> ----------------------------
> Number of entries returned 0
> ----------------------------
>
> I get nothing, but users should be visible. Same behaviour in the Web UI,
> nothing, all above mentions areas are empty.
>
>
>
> Now lets do a search with a term to find something specific i know
>
> [root@ipa1 /]# ipa user-find testuser
> --------------
> 1 user matched
> --------------
>  User login: testuser
>  First name: XXX
>  Last name: XXX
>  Home directory: /home/testuser
>  Login shell: /usr/bin/zsh
>  Principal name: testuser@XXX
>  Principal alias: testuser@XXX
>  Email address: testuser@XXX
>  UID: 357400030
>  GID: 357400030
>  Account disabled: True
> ----------------------------
> Number of entries returned 1
> ----------------------------
>
> [root@ipa1 /]# id testuser
> uid=357400030(testuser) gid=357400030(testuser) …
>
> Now we get something, same behaveiour in the Web GUI, search for a
> existing object and you find it.
>
>
>
> Lets create a fresh object, like a user, could also be a group or dns
> zone, doesnt matter, outcome is the same
>
> [root@ipa1 /]# ipa user-add
> First name: demo
> Last name: user
> User login [duser]: duser
> ------------------
> Added user "duser"
> ------------------
>  User login: duser
>  First name: demo
>  Last name: user
>  Full name: demo user
>  Display name: demo user
>  Initials: du
>  Home directory: /home/duser
>  GECOS: demo user
>  Login shell: /usr/bin/zsh
>  Principal name: duser@XXX
>  Principal alias: duser@XXX
>  Email address: duser@XXX
>  UID: 357400068
>  GID: 357400068
>  Password: False
>  Member of groups: ipausers
>  Kerberos keys available: False
>
> Now again search with no search term
>
> [root@ipa1 /]# ipa user-find
> --------------
> 1 user matched
> --------------
>  User login: duser
>  First name: demo
>  Last name: user
>  Home directory: /home/duser
>  Login shell: /usr/bin/zsh
>  Principal name: duser@xxx
>  Principal alias: duser@xxx
>  Email address: duser@xxx
>  UID: 357400068
>  GID: 357400068
>  Account disabled: False
> ----------------------------
> Number of entries returned 1
> ----------------------------
>
> Now we see a result without searching for something specific and this also
> works in the Web UI, it just show this new user in the users tab, not the
> other ~30 or the testuser i search for above.
>
>
>
> Conclusion: no data in LDAP is missing, the api (used by Web UI and ipa
> command) is unable to show existing “old” objects until i search specificly
> for an known object, all new generated objects are always visible/listed.
> This is of course really bad, if you dont know what to search for, you cant
> find anything this way.
>
> This is not just this installation, another standalone installation on a
> customer site behave like this, and just now, i found this also affects my
> private system. So three installation in total. All Installation are based
> on RHEL 8.10 or AlmaLinux 8.10. IPA on all systems is 4.9.13-20.
>
> This issue first appeared ~1 weeks ago and like the OP,  the impact is
> visible after a reboot.
>
>
>
> Sven
>
>
> Am Montag, Januar 19, 2026 19:12 CET, schrieb Rob Crittenden <
> [email protected]>:
>
>
>
> Sven Jansen via FreeIPA-users wrote:
> > Hi,
> >
> > I see the same problem on my IPA installations for around one or two
> > weeks now. All affected machines run FreeIPA 4.9.13-20.
> >
> > * one machine is a RHEL 8.10 standalone deployment
> > * two machines are AlmaLinux 8.10 sync between each other
> > * All instances have the full capability, DNS, Certificate Authority
> > and acme.
> >
> > These installations are not related and in different companys. On the
> > first RHEL machine, users are listed, groups are not, some other object
> > types are missing, you can find objects by searching for the name, same
> > with ipa find-user. Fresh created users/group/hosts work fine and show
> > up in Web interface and ipa find-user.
>
> Can you be more precise? Users are listed where? Through SSSD/nss? Via
> the command-line/UI tools? Are they in LDAP?
>
> In what context is this happening? Did it start out of the blue or after
> something was done? It may even be something that seems benign.
>
> >
> > On the second pair (running AlmaLinux), its a bit different, no users,
> > groups, hosts, sudo rules etc. are shown, only fresh created objects
> > show up by using the Web interface or using ipa command. DNS is a bit
> > different, on IPA1, all DNS zones are visible, on IPA2, no zones are
> > visible, except i create a new zone. Luckly i still can see all zones on
> > IPA1. Searching for DNS zones on IPA2 does not work, but i can reach the
> > zone by changing the url to “/ipa/ui/#/e/dnszone/records/mydomain.com”
> > on IPA2, so they are there and accessible.
> >
> > I tried to edit existing objects to see if they pop up, but no luck. I
> > ran ipa-server-upgrade to see if some migration is missing, but it
> > finish without issue and the problem persist.
> >
> > No issues with DNS lookups, getting certs or provide authentication,
> > just searching/showing objects is broken I have no clue how to fix that,
> > i can see no “useful” information in my slapd logs or i dont know what
> > to lock for.
> >
> >
>
> How are you authenticating? If no users exist then its quite surprising
> that you can authenticate. Do you see them in LDAP?
>
> rob
>
>
>
>
>
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