Hi Alexander,
thank you for the reference. Do you have any idea how to fix affected 
installations? is this something that can be resolved in a future ipa version 
or do we have to apply some sort of fix to 389ds content? It looks like that 
affected 389ds package arrived last month, doing a alsmost one month rollback 
is not an option.
Yesterday i tried to move away from rhel8 by spinning up a rhel10 based 
replica, i hoped this may fix the issue with a “broken ipa” in rhel8, at that 
point, i didnt know this was a 389ds issue. That didnt work so well, setup 
script failed due to missing data in the source directory, looks like this is 
also affected by the 389ds issue.
 
Sven

Am Dienstag, Januar 20, 2026 02:11 CET, schrieb Alexander Bokovoy 
<[email protected]>:

 See https://github.com/389ds/389-ds-base/issues/7193 and the referenced 
issues. It is regression in 389-ds update. -- / Alexander BokovoySr. Principal 
Software EngineerSecurity / Identity Management EngineeringRed Hat Limited, 
Finland 

 On Tue, 20 Jan 2026, 0.12 Sven Jansen via FreeIPA-users, 
<[email protected]> wrote:
 
Hi Rob,
okay that not easy to explain… this affects mulitple installations.
the objects are in ldap and they work. When i log into FreeIPA UI, Users, 
Group, Hosts, Sudo, Hostgroup and some other object types are total empty. Same 
if i use ipa command, if i use “ipa user-find” without entering a search term, 
i get nothing. If i do a specific search for an object, i find it, except DNS, 
there is no way to get dns zones except you know what you have to hack into the 
url to get into the zone (/ipa/#/e/dnszone/records/zonename…), search show no 
zones.
Lets give you an example, this is a server with around 20-30 Users, 10-15 DNS 
zones, handful groups, sudo rules, host groups, etc., ipa1 + ipa2 sync with 
each other, both authenticate users, deliver dns and certificates, so this 
servers do their job until you want to find/browse something.
 
Lets do a simple query without a term
[root@ipa1 /]# ipa user-find
---------------
0 users matched
---------------
----------------------------
Number of entries returned 0
----------------------------
I get nothing, but users should be visible. Same behaviour in the Web UI, 
nothing, all above mentions areas are empty.
 
Now lets do a search with a term to find something specific i know
[root@ipa1 /]# ipa user-find testuser
--------------
1 user matched
--------------
 User login: testuser
 First name: XXX
 Last name: XXX
 Home directory: /home/testuser
 Login shell: /usr/bin/zsh
 Principal name: testuser@XXX
 Principal alias: testuser@XXX
 Email address: testuser@XXX
 UID: 357400030
 GID: 357400030
 Account disabled: True
----------------------------
Number of entries returned 1
----------------------------
[root@ipa1 /]# id testuser
uid=357400030(testuser) gid=357400030(testuser) …
Now we get something, same behaveiour in the Web GUI, search for a existing 
object and you find it.
 
Lets create a fresh object, like a user, could also be a group or dns zone, 
doesnt matter, outcome is the same
[root@ipa1 /]# ipa user-add
First name: demo
Last name: user
User login [duser]: duser
------------------
Added user "duser"
------------------
 User login: duser
 First name: demo
 Last name: user
 Full name: demo user
 Display name: demo user
 Initials: du
 Home directory: /home/duser
 GECOS: demo user
 Login shell: /usr/bin/zsh
 Principal name: duser@XXX
 Principal alias: duser@XXX
 Email address: duser@XXX
 UID: 357400068
 GID: 357400068
 Password: False
 Member of groups: ipausers
 Kerberos keys available: False
Now again search with no search term
[root@ipa1 /]# ipa user-find
--------------
1 user matched
--------------
 User login: duser
 First name: demo
 Last name: user
 Home directory: /home/duser
 Login shell: /usr/bin/zsh
 Principal name: duser@xxx
 Principal alias: duser@xxx
 Email address: duser@xxx
 UID: 357400068
 GID: 357400068
 Account disabled: False
----------------------------
Number of entries returned 1
----------------------------
Now we see a result without searching for something specific and this also 
works in the Web UI, it just show this new user in the users tab, not the other 
~30 or the testuser i search for above.
 
Conclusion: no data in LDAP is missing, the api (used by Web UI and ipa 
command) is unable to show existing “old” objects until i search specificly for 
an known object, all new generated objects are always visible/listed. This is 
of course really bad, if you dont know what to search for, you cant find 
anything this way.
This is not just this installation, another standalone installation on a 
customer site behave like this, and just now, i found this also affects my 
private system. So three installation in total. All Installation are based on 
RHEL 8.10 or AlmaLinux 8.10. IPA on all systems is 4.9.13-20.
This issue first appeared ~1 weeks ago and like the OP,  the impact is visible 
after a reboot.
 
Sven

Am Montag, Januar 19, 2026 19:12 CET, schrieb Rob Crittenden 
<[email protected]>:

 
Sven Jansen via FreeIPA-users wrote:
> Hi,
> 
> I see the same problem on my IPA installations for around one or two
> weeks now. All affected machines run FreeIPA 4.9.13-20.
> 
> * one machine is a RHEL 8.10 standalone deployment
> * two machines are AlmaLinux 8.10 sync between each other
> * All instances have the full capability, DNS, Certificate Authority
> and acme.
> 
> These installations are not related and in different companys. On the
> first RHEL machine, users are listed, groups are not, some other object
> types are missing, you can find objects by searching for the name, same
> with ipa find-user. Fresh created users/group/hosts work fine and show
> up in Web interface and ipa find-user.

Can you be more precise? Users are listed where? Through SSSD/nss? Via
the command-line/UI tools? Are they in LDAP?

In what context is this happening? Did it start out of the blue or after
something was done? It may even be something that seems benign.

> 
> On the second pair (running AlmaLinux), its a bit different, no users,
> groups, hosts, sudo rules etc. are shown, only fresh created objects
> show up by using the Web interface or using ipa command. DNS is a bit
> different, on IPA1, all DNS zones are visible, on IPA2, no zones are
> visible, except i create a new zone. Luckly i still can see all zones on
> IPA1. Searching for DNS zones on IPA2 does not work, but i can reach the
> zone by changing the url to “/ipa/ui/#/e/dnszone/records/mydomain.com”
> on IPA2, so they are there and accessible.
> 
> I tried to edit existing objects to see if they pop up, but no luck. I
> ran ipa-server-upgrade to see if some migration is missing, but it
> finish without issue and the problem persist.
> 
> No issues with DNS lookups, getting certs or provide authentication,
> just searching/showing objects is broken I have no clue how to fix that,
> i can see no “useful” information in my slapd logs or i dont know what
> to lock for.
> 
> 

How are you authenticating? If no users exist then its quite surprising
that you can authenticate. Do you see them in LDAP?

rob

 

 
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