On 08/20/2015 10:44 PM, Vaclav Adamec wrote:
> Hi,
> Don't want to start flame, but my question is quite simple, is there
> anybody who use it in real production/commercial setup without any
> major issues ? don't you lack commercial support ? no issues with
> auditors ?
>  after a year/two of usage/testing/troubleshooting of freeipa/redhat
> ipa it seems, for me as a simple admin, to be still not very mature
> project, even basic configuration isn't very stable/solid to use it in
> real production. I started with latest freeipa on fedora with one
> server (VM vmware), then add other master replicas but after many
> issues I carefully keep one server on redhat 7 with up2date version of
> ipa from rhel repos, default installation setup, no replication. But
> still with stability issue (processes died occasionally, mostly due
> multiple clients removing, sometimes it dies completely with cryptic
> errors in journal (but sometimes no errors at all just wait for
> something during restart) and only fast option is restore from snaphot
> backups with loosing some clients). Performance is also issue, we
> cannot register more then 4-5 servers at once, or it will timeout (but
> no visible network or cpu/mem load issue).
> As there are no other complex solutions like IPA it's quite hard
> decide what to use as a replacement, but right now it's seems that we
> have no other option and we probably switch to simple openldap and
> missing functionality cover by puppet and some 2factor solution.
> We don't need anything special, no dns handling, no certificates, no
> AD connection, just simple servers/clients, users with groups and
> rules for access/sudo. Multimaster (with DNS SRV) solution for higher
> performance and reliability would be nice, but not necessary if we can
> keep it stable and handle more clients registration. We have tens of
> users/groups, hundreds servers/clients with random registration
> "burst" as we use it also for temp. build environments and OpenStack
> instances.
> Oficial support from RedHat is not very helpful, also they don't
> provide any real training for IPA, so only option is mail conference
> (very helpful, thanks for that) and tones of documentation/examples
> for variety of versions, but for such complex thing probably not
> enough for commercial use.
> Can I ask you for your opinion ?
> Vasek
It seems that you have already contacted Red Hat support.
Have you filed cases? Have you shared your logs? If you had bad
experience wit hRed Hat support organization please contact me offline
and share the details.

If you have consistent problems we want them fixed.
As a Red Hat representative I can definitely say that we have many
customers running IdM in production.

It is true that Red Hat does not provide formal training.
We here try to compensate for that part as much as possible.
It is also a commercial opportunity for someone who figured things out
and is ready to help others.


Thank you,
Dmitri Pal

Engineering Director, Identity Management and Platform Security
Red Hat, Inc.

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