"Dennis (NNEX Tech. Support)" <[EMAIL PROTECTED]> wrote:
> Okay, let me spell it out, we're using a national dial-up company for
> numbers all over the US. This I have stated before. Some of the
> dial-up servers they are using require PAP authentication, others
> require CHAP authentication. This I have also stated before. Thus,
> there are DIAL-UP NUMBERS that are PAP and DIAL-UP NUMBERS that are CHAP.
Again, that's your local configuration, and is pretty much
irrelevant to solving the problem. My concern was that you were using
terminology LOCAL TO YOUR SITE, and hoping that other people would
take the time to figure out what the heck you meant.
> When we dial into a DIAL-UP NUMBER that has PAP authentication, it
> authenticates just fine. When we dial into a DIAL-UP NUMBER that has
> CHAP authentication, we cannot authenticate.
That's a common occurance. It's even in the FAQ. Did you read it?
Further, there are instructions in the FAQ for figuring out the
problem. There are instructions in the README which comes with the
server. Did you read either, or follow *any* of the instructions there?
> As I asked before, what information do you want/need to help me with
> this problem??? Do you want to see user files, do you want to see
> config files, WHAT???
RUN THE SERVER IN DEBUGGING MODE AS SUGGESTED IN THE README AND FAQ.
It's really not that hard.
> As I can see, we were misinformed as to the amount of support available
> with freeRadius. The only person answering anything is a sarcastic
> idiot that is having problems with simple words like "What would help in
> the diagnosis?"
The reason I had a problem with that is your posts were so vague
as to be useless. You didn't accurately describe what was going on in
your systems, so I'm at a loss for how you thought anyone could help
you.
Q: Stuff is wrong. How do I fix it?
A: WTF?
> Alan, if you don't want to help, that's fine. I won't be upset.
I don't mind helping you. But you've got to:
a) describe what you're doing, instead of saying ridiculous
things like "every time I dial into chap, it says no password."
That sentence contained a number of gross and overt errors and
misrepresentations.
b) listen to the advice you're given, and do what it says
c) READ THE DOCUMENTATION
What will help with the diagnosis is for YOU to RUN THE SERVER IN
DEBUGGING MODE, and then to READ THE OUTPUT.
I have no clue why you're complaining on the list instead of reading
the FAQ & the documentation which comes with the server, and following
the suggestions there. Why would I bother answering your questions on
the list when I've already answered them in the FAQ & documentation
I've written, AND you've made it clear you're unwilling to read those
answers, or to follow those instructions?
To quote the README which comes with the server:
---
...
3. DEBUGGING THE SERVER
Run the server in debugging mode, (radiusd -X) and READ the output.
We really can't emphasize this enough.
...
5. PROBLEMS AND CONCERNS
...
What you should NOT do is complain that the developers aren't
answering your questions quickly enough, or fixing the problems
quickly enough, or that they're being mean for telling you to do some
work yourself. FreeRADIUS is the cumulative effort of many years of
work by many people, and you've gotten it for free. No one gets paid
to work on FreeRADIUS, and no one is getting paid to answer your
questions. This is free software, and the only way it gets better is
if you contribute work back to the project.
We will note that the people who complain the loudest about the
developers being mean usually can't program, can't write
documentation, won't pay others to do that work, demand that their
every desire be satisifed immediately by the developers for free, and
worst of all, don't understand why their attitude is unproductive.
They seem to believe that because they've received something (the
server) for free, that they have every right to demand more free
support and development from the list. That's simply not true.
...
---
So stop complaining about my attitude, and start realizing that I'm
being blunt is because I've already answered your questions, and
you've told me those answers aren't good enough, and you have no
intention of following the advice you specifically asked for. That's
astonishingly rude behaviour on your part.
Alan DeKok.
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