External Email - Use Caution Confirm, just requesting a new license file fixed my FreeView MacOS 11.4 segfault errors.
Requesting a new license file with my same credentials produced an identical text file (same email, same license #, same two strings of random letter/digit/symbols). *I didn't even need to download the new license file* (as the identical one was already present) or move it into the /Applications/freesurfer/7.2.0 directory -- FreeView just began to work perfectly fine with my previously present license. This fixed my unusable FreeView in /Applications/freesurfer/7.1.1/ also. Same license file was present there, never needed to download the newly requested one. Just the *act of requesting a new license file fixed it*. Strange, right? Doesn't sound like a Mac OS permission problem, sounds like an issue with my license registration? On Mon, Aug 2, 2021 at 4:41 AM fsbuild <fsbu...@contbay.com> wrote: > External Email - Use Caution > > After some feedback and some more testing, I can reproduce that > freeview.app in the 7.2.0 release will segfault on MacOS 11.4 if the > license file cannot be found or it cannot be read. One user reported that > he had to get a new license file in order for it to work. The link for > that is here, > https://secure-web.cisco.com/102goTLYZghbG1one7hITbEMVONyU-O0jWQPIskDdkuDmhaxukoGaD5jlQDVIL4CtgvPnUVDXBXw9XKnoFnMInD9ikZqA2brbFYnISp85z7Hc9trSiRbOP4QaFGptReMLpFauRZaqFaFbqFoDVkvD1kx1BZxSteV2e5Q6jrFPf-YEcIImmcloqwIqP8Lh2lnSy5aLFUp8K9mERr6dYmb0OhnvW_rEkD7__biFcC5PAxgQXOLA-8GdeO0SES2PBZDvT6wg4_mvqRFFPHORULo23A/https%3A%2F%2Fsurfer.nmr.mgh.harvard.edu%2Fregistration.html > > - R.. > > On Jul 29, 2021, at 14:34, Adam Martersteck <acmar...@gmail.com> wrote: > > External Email - Use Caution > > Here's a log from a completely clean install of FreeSurfer 7.2.0. > > On an Intel processor MacBook Pro, running macOS Big Sur (11.4). > > __Starting with a completely clean install of FreeSurfer 7.2.0__ > Copied license file over from 7.1.1. > (Confirmed license file works by running mri_convert) > > MacBook-Pro:freesurfer adam$ freeview > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 38945 Segmentation > fault: 11 $FREESURFER_HOME/Freeview..app/Contents/MacOS/freeview "$@" > MacBook-Pro:freesurfer adam$ freeview > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 38951 Segmentation > fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@" > MacBook-Pro:freesurfer adam$ freeview > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 38954 Segmentation > fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@" > MacBook-Pro:freesurfer adam$ freeview > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 38974 Segmentation > fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@" > MacBook-Pro:freesurfer adam$ freeview > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 38977 Segmentation > fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@" > > (Line numbers that it faults at are linearly increasing?) > > With export QT_DEBUG_PLUGINS=1 > > I have attached the output log from "freeview > freeview_QT_DEBUG_log.txt". > The tail of it is: > " > loaded library > "/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/imageformats/libqtiff.dylib" > loaded library > "/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/imageformats/libqwbmp.dylib" > loaded library > "/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/imageformats/libqwebp.dylib" > /Applications/freesurfer/7.2.0/bin/freeview: line 2: 39147 Segmentation > fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@" > " > > It perfectly replicates in FreeSurfer 7.1.1. Same error, same debug log. > > -Adam > > On Wed, Jul 28, 2021 at 8:53 PM fsbuild <fsbu...@contbay.com> wrote: > >> External Email - Use Caution >> >> >> If you have not already done so, see if you get a different result by >> double clicking on the Freeview.app icon under >> /Applications/freesurfer/7.2.0 with the mouse. >> >> You can try this variation on what's been previously suggested. >> >> 1) run a bash shell >> $ bash >> >> 2) setup freesurfer environment >> $ export FREESURFER_HOME=/Applications/freesurfer/7.2.0 >> $ source $FREESURFER_HOME/SetUpFreeSurfer.sh >> >> -------- freesurfer-darwin-macOS-7.2.0-20210713-aa8f76b -------- >> Setting up environment for FreeSurfer/FS-FAST (and FSL) >> FREESURFER_HOME /Applications/freesurfer/7.2..0 >> FSFAST_HOME /Applications/freesurfer/7.2.0/fsfast >> FSF_OUTPUT_FORMAT nii.gz >> SUBJECTS_DIR /Applications/freesurfer/7.2.0/subjects >> MNI_DIR /Applications/freesurfer/7.2.0/mni >> >> 3) Locate your license file (I name mine license.txt) in your home >> directory and check you can read its contents, >> $ export FS_LICENSE=$HOME/license.txt >> $ cat $FS_LICENSE >> ... check the output ... >> ... first line should contain email address ... >> ... followed by 3 more lines ... >> >> 4) set environment variable for debug >> $ export QT_DEBUG_PLUGINS=1 >> >> 5) run freeview with no arguments >> $ which freeview >> /Applications/freesurfer/7.2.0/bin/freeview >> $ freeview >> >> ... an empty freeview window should appear and persist on the screen ... >> >> At this point the last few lines of output in the terminal window should >> now be: >> >> Got keys from plugin meta data ("svg", "svgz", "svg.gz") >> QFactoryLoader::QFactoryLoader() checking directory path >> "/Applications/freesurfer/7.2.0/Freeview.app/Contents/MacOS/iconengines" >> .... >> QFactoryLoader::QFactoryLoader() checking directory path >> "/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/accessible" >> ... >> QFactoryLoader::QFactoryLoader() checking directory path >> "/Applications/freesurfer/7.2.0/Freeview.app/Contents/MacOS/accessible" ... >> >> 6) Use the freeview application "File" pull down menu to select "load >> volume". In the window that comes up, click on the yellow folder icon to >> the r.h.s of the folder/file entry box under "Select Volume File". In the >> Finder window that comes up, navigate to >> /Applications/freesurfer/7.2.0/subjects/bert/mri and select the brain.mgz >> file.. Click on OPEN. That path/filename will appear in the load volume >> text entry box. Don't check/change any of the options for loading the >> volume and click OK. >> >> The steps above worked for me to load that volume using an Intel MacPro >> laptop with the 7.2.0 release running under either MacOS 10.15.7 (Catlaina) >> or MacOS 11.4 (Big Sur) w/o freeview exiting or producing any further >> output in the terminal window. If it fails on your machine, you could send >> along the Qt debug output after the lines listed above. Please do not send >> the output from cat'ing your license file though.. >> >> - R. >> >> On Jul 28, 2021, at 14:53, fsbuild <fsbu...@contbay.com> wrote: >> >> External Email - Use Caution >> >> Please check in “energy saver” preferences that “automatic graphics >> switching” is not selected so that high performance graphics is always used. >> >> - R. >> >> On Jul 28, 2021, at 14:36, Sahil Bajaj <sahil.br...@gmail.com> wrote: >> >> External Email - Use Caution >> >> Hi Freesurfer team, >> >> I am also having a similar issue from the last few weeks. I hope we will >> get a solution soon. >> >> Thanks, >> Sahil >> >> On Wed, Jul 28, 2021 at 11:15 AM Tom Parker <tomparke...@gmail.com> >> wrote: >> >>> External Email - Use Caution >>> >>> I have just installed Freesurfer 7.2.0 for Mac. When I attempt to open >>> Freeview it crashes. Full details of error messages below. >>> >>> Any advice to correct would be much appreciated. >>> >>> Many thanks! >>> >>> >>> _______________________________________________ >>> Freesurfer mailing list >>> Freesurfer@nmr.mgh.harvard.edu >>> *MailScanner has detected a possible fraud attempt from >>> "secure-web.cisco.com" claiming to be* >>> https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer >>> <https://secure-web.cisco.com/1t1kuIF7XgQYTpBRMwhddkd-yOxfUwwwvnaK_M_D_bGquaLgl2i1hE9k6Xkv3DEawq9f4KUm6g4F6zzMrRT8pK2X6E4VdvUmrnVH6atV2_9bJGjVAnjPCMwTdUdwalVncBCiLxXVUSeU8cI7JM8cDrLtmXlj7gCcQM210FcX7Q6PMELupUfyBMr1zjmt_CKh-OOHsu4NVifIBWr812nQVqfwiWX-eTRWggOVMfEyAkhJ_r0zH_L1EUlW4fGVADHFMrHRcJQp5WzKgs6Y7-9o0Aw/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer> >> >> _______________________________________________ >> Freesurfer mailing list >> Freesurfer@nmr.mgh.harvard.edu >> *MailScanner has detected a possible fraud attempt from >> "secure-web.cisco.com" claiming to be* >> https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer >> <https://secure-web.cisco.com/1QLw3KeluW_bEzIDPhPT9faqoleG2__3MCagK-6vum3UeQJ9qPUFYrvOFahJXyvwKKHRj68h1TtDRztMfQXV75vgJKxR-1kNXo2mRseNbcyjX2l3U8eLawMfbDfXgSEHjtkh-gmeFhco9O4rM9Q48hKOzqkfgxFG8OWyEAQGIXiw71PYK4Enf0oWaWlF4LQZ70yLKPaJaLV8FfEfj8GymyapIVFWRJKDmY9t8BPOUQ4ZaZOxpqMm_JN8PRpnFOjHSQq1WxYI7DaV3MCn6KVlL3A/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer> >> >> >> _______________________________________________ >> Freesurfer mailing list >> Freesurfer@nmr.mgh.harvard.edu >> *MailScanner has detected a possible fraud attempt from >> "secure-web.cisco.com" claiming to be* >> https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer >> <https://secure-web.cisco.com/1Kedvuo4iWeliWYz243T7FMJA3mrmnb_6kGyoerF8tSq8SB-pL2lNqd-fV1-75N9Vk9lSQi43c2x4EsfDduGo0JKzcexLldAiIKnwZsjrbqqfgTEiF-naStbWuLvUoGsxxg_9m3TiK0ynZzVkTwjbBbXUOcC3tcMix-v2ixKeen3jF8IlpL8wewdhZI3CdEaEP9OFG6g3rwLsUrOoD9nYxmIizHMeli-Yh-qi5WLnOURuKo8Ho9LB7FaFuQ4_B-NPuq-E5bfxNE8LJPZgY4zpWg/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer> >> >> >> _______________________________________________ >> Freesurfer mailing list >> Freesurfer@nmr.mgh.harvard.edu >> *MailScanner has detected a possible fraud attempt from >> "secure-web.cisco.com" claiming to be* >> https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer >> <https://secure-web.cisco.com/1raESC1mWjjNJJcfvJRWM_b7Wmas4O-dJQFO3Fzt2eqbkmoA0t6tcqedFXJe-QTEdFxvYSOc6nZUeNE_W2eZxhXzfckOvXYQzAq5mylDaUP7U7ekUoWsjuxHQyq0BvES7Hxx76XCTLa1AxRvoYVAMD5BE14A-YGaVs9MZwbZ2TuSGUen0_H_AL1dvpdDh8LyyAgasjsfXaFmcyAtYxHynmhUT3lbaqFJk0FkQaE07qdsvxgc9BjEixfFxNRHltXI0EcZSLMLhcJaUsr6mnWOoLQ/https%3A%2F%2Fsecure-web.cisco..com%2F1Kedvuo4iWeliWYz243T7FMJA3mrmnb_6kGyoerF8tSq8SB-pL2lNqd-fV1-75N9Vk9lSQi43c2x4EsfDduGo0JKzcexLldAiIKnwZsjrbqqfgTEiF-naStbWuLvUoGsxxg_9m3TiK0ynZzVkTwjbBbXUOcC3tcMix-v2ixKeen3jF8IlpL8wewdhZI3CdEaEP9OFG6g3rwLsUrOoD9nYxmIizHMeli-Yh-qi5WLnOURuKo8Ho9LB7FaFuQ4_B-NPuq-E5bfxNE8LJPZgY4zpWg%2Fhttps%253A%252F%252Fmail.nmr.mgh.harvard.edu%252Fmailman%252Flistinfo%252Ffreesurfer> > > <freeview_QT_DEBUG_log.txt>_______________________________________________ > Freesurfer mailing list > Freesurfer@nmr.mgh.harvard.edu > *MailScanner has detected a possible fraud attempt from > "secure-web.cisco.com" claiming to be* > https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer > <https://secure-web.cisco.com/1_nuzaEPCTI87b7j_N9p0SOPU-l-ErJXYTKGSzE-FZutyRbPHWKWV7MJoAWE2eI_gd6ogqcuf5GnM13y2x48R_Y7ghuXKLrFOxWh-V0g2cS9-HpL6hW6PizNayXg5gEGnpgWU_NizPJZ8dBfPOtHmdvINaHG5JRkn6Tb7AQPSylWjSw1a4E_6j3GsbN-vzWUwqpY5hhuL4eMVa5YHpNra-dFKgd49WXSAHSJ0JDkjGynPMxB7IRXgl8w8X1dYIG3skgMxMEIqUHu8vTCfesYxkA/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer> > > > _______________________________________________ > Freesurfer mailing list > Freesurfer@nmr.mgh.harvard.edu > https://secure-web.cisco.com/1VO8EzjueYWI8x9dFO7yUpcP6RCgJhPSp0M1L0l0zHiu85DLTaWvwmqcYPdlsb_RlUvwEZoZ7GIvIoFsrOanOYTDNAbO3ZUSz6DS8EcBbvuahnRBA_Uedb776aKnHoUCBtHRvfUflMC09_IieecMoJI8gOZsKM7mWp3Wz1MMkBrnL4f16T-MMa4-CbVroySTi8WQ3xeCo4hFx_dJh3Jmt19cAD3tAXnDa0P9xT7XGC8VcOv_tisVJ8751yUMbFPXbUu0YiVAbr_PDwD40XXt53g/https%3A%2F%2Fmail.nmr.mgh.harvard.edu%2Fmailman%2Flistinfo%2Ffreesurfer
_______________________________________________ Freesurfer mailing list Freesurfer@nmr.mgh.harvard.edu https://mail.nmr.mgh.harvard.edu/mailman/listinfo/freesurfer
