If you have a working generic C# event socket lib, we would love to include that in tree, lots of people ask for that.
Mike On Apr 23, 2008, at 10:37 AM, Jonas Gauffin wrote: > I'm doing this by using the eventsocket to keep track of the state of > each user in my own server (by monitoring all channel state events). > Then I got a ivr script that is invoked for all incoming calls to > the queue. > The script just plays queue messages until it get's told by server > (through a socket) to transfer the call. > > I can share my event socket implementation (done in C#, compiled into > a .Net lib) if anyone is interested. > > On Wed, Apr 23, 2008 at 4:04 PM, Josip Djuricic > <[EMAIL PROTECTED]> wrote: >> Hi there, >> >> ain't sure if it's the best approach, but you could probably do it >> trough dialplan with something like this... >> >> <action application="set" >> data >> ="continue_on_fail=NORMAL_TEMPORARY_FAILURE,BUSY,NO_ANSWER,TIMEOUT"/> >> >> and then continue it to next agent, and so on.... >> >> Josip >> >> >> >> >> Pete Kay wrote: >>> Hi, >>> >>> I am in the processing of implementing a typical scenario for >>> service >>> call. So, in my scenario, I would have several agents who may log >>> in >>> and log out of the queue at different times of the day. >>> People can call in and will be routed to one of the available >>> agents. >>> If no agent responses within 1 mins, then they would be asked to >>> call >>> back again. >>> >>> I checked the fifo mod, and I see how I can pack and unpark a user >>> in >>> the queue. However, how would I be able to route call to the agent >>> automatically? >>> >>> Does it mean the agent have to initiate by pressing a # key and then >>> have the dialplan to fetch the first user from the queue (using >>> fifo >>> out ) ? How is it possible for the agent's phone to ring >>> automatically when a user is added to the queue? >>> >>> If someone can show me with an example, it will be greatly >>> appreciated. >>> >>> Regards, >>> Pete >>> ------------------------------------------------------------------------ >>> >>> _______________________________________________ >>> Freeswitch-users mailing list >>> [email protected] >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >> >> >> _______________________________________________ >> Freeswitch-users mailing list >> [email protected] >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >> http://www.freeswitch.org >> > > _______________________________________________ > Freeswitch-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org _______________________________________________ Freeswitch-users mailing list [email protected] http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
