btw, 3 and 4 are not useful without 1 we only debug issues with svn trunk
On Thu, May 28, 2009 at 8:07 AM, Anthony Minessale < [email protected]> wrote: > Also you should be putting these details in a jira report. > http://jira.freeswitch.org > > open an issue report and attach all relevant logs, do not attach tarballs > or gzipped files and make sure text files have a .txt extension. > > > > On Wed, May 27, 2009 at 6:58 PM, Dale Trub <[email protected]> wrote: > >> Anthony, >> >> Thank you for your suggestions! We are working on 1), but need to >> re-integrate code we've changed, and do regression testing. That's in >> progress, and we expect to be able to upgrade by the end of next week. >> >> We did manage to do 3) and 4), and we now have SIP logs (attached). Are >> you able to see anything that's out of the ordinary that we should be paying >> attention to? >> >> Best, >> Dale >> >> On Fri, May 22, 2009 at 5:47 AM, Anthony Minessale < >> [email protected]> wrote: >> >>> 1) update to lastest trunk (you are at least 1000 revisions behind) >>> 2) disable the presence debug in sofia.conf >>> 3) enable sip trace instead "sofia profile internal siptrace on" >>> 4) reproduce your problem. >>> >>> Make sure you include more of the log from before the hangup happened. >>> The one you posted here is missing some of the info from the few seconds >>> prior but with the incomplete >>> info it looks like the other side sent a BYE ending the call. >>> >>> >>> >>> On Thu, May 21, 2009 at 10:09 PM, Dale Trub <[email protected]> wrote: >>> >>>> Thanks Brian! To answer your questions: >>>> Freeswitch svn revision: 12148 >>>> Centos rev: 2.6.18-92.el5 >>>> >>>> And apologies, actually I guess we're using g711 not 729. >>>> >>>> Jason: I agree it would seem to be on the switch/telco side. And, the >>>> telco says many other people are in the same set-up as us and don't have >>>> any >>>> issues, so they're insisting it's on our end. >>>> >>>> On Thu, May 21, 2009 at 7:28 PM, Brian West <[email protected]>wrote: >>>> >>>>> >>>>> On May 21, 2009, at 9:15 PM, Dale Trub wrote: >>>>> >>>>> We're running FreeSwitch as part of a teleconferencing service, inside >>>>> a telcom (so no >>>>> internet latency/NAT issues) and using g.729 >>>>> >>>>> >>>>> So you're using g729 with conferences? >>>>> >>>>> We are receiving some complaints of dropped calls, >>>>> including from landlines. This means they join the conference, and x >>>>> minutes in they simply drop. >>>>> >>>>> I know that cellphones tend to drop calls frequently, but landlines >>>>> are pretty reliable, and we're hearing it a lot. From the FreeSwitch >>>>> side of things, it just >>>>> looks like those callers hung up (but then dialed back in just a moment >>>>> later). >>>>> >>>>> I'm attaching two different snippets of the FS log files where these >>>>> issues are occurring. >>>>> >>>>> >>>>> Next time please call them .txt because you cause extra work to have to >>>>> open them otherwise. >>>>> >>>>> Does anyone have any recommendations about how to troubleshoot this? >>>>> >>>>> Any known issues/patches in FS that could be biting us? >>>>> >>>>> >>>>> Depends you failed to include some very valid info such as what version >>>>> or svn rev you're running and what linux distro. >>>>> >>>>> Is there some SIP logging we can do to debug? >>>>> >>>>> >>>>> Yes covered on the wiki. >>>>> http://wiki.freeswitch.org/wiki/Debugging_Freeswitch >>>>> >>>>> Are there any paid contractors avail who would have the expertise to >>>>> look into this? >>>>> >>>>> >>>>> email [email protected] >>>>> >>>>> Any help appreciated ... this is a major issue for us! >>>>> >>>>> Thanks much, >>>>> >>>>> -Dale >>>>> >>>>> >>>>> Brian West >>>>> [email protected] >>>>> >>>>> -- Meet us at ClueCon! http://www.cluecon.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Freeswitch-users mailing list >>>>> [email protected] >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>> UNSUBSCRIBE: >>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>> http://www.freeswitch.org >>>>> >>>>> >>>> >>>> _______________________________________________ >>>> Freeswitch-users mailing list >>>> [email protected] >>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>> UNSUBSCRIBE: >>>> http://lists.freeswitch.org/mailman/options/freeswitch-users >>>> http://www.freeswitch.org >>>> >>>> >>> >>> >>> -- >>> Anthony Minessale II >>> >>> FreeSWITCH http://www.freeswitch.org/ >>> ClueCon http://www.cluecon.com/ >>> >>> AIM: anthm >>> MSN:[email protected] <msn%[email protected]> >>> GTALK/JABBER/PAYPAL:[email protected]<paypal%[email protected]> >>> IRC: irc.freenode.net #freeswitch >>> >>> FreeSWITCH Developer Conference >>> sip:[email protected] <sip%[email protected]> >>> iax:[email protected]/888 >>> googletalk:[email protected]<googletalk%3aconf%[email protected]> >>> pstn:213-799-1400 >>> >>> _______________________________________________ >>> Freeswitch-users mailing list >>> [email protected] >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >>> >> >> _______________________________________________ >> Freeswitch-users mailing list >> [email protected] >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >> http://www.freeswitch.org >> >> > > > -- > Anthony Minessale II > > FreeSWITCH http://www.freeswitch.org/ > ClueCon http://www.cluecon.com/ > > AIM: anthm > MSN:[email protected] <msn%[email protected]> > GTALK/JABBER/PAYPAL:[email protected]<paypal%[email protected]> > IRC: irc.freenode.net #freeswitch > > FreeSWITCH Developer Conference > sip:[email protected] <sip%[email protected]> > iax:[email protected]/888 > googletalk:[email protected]<googletalk%3aconf%[email protected]> > pstn:213-799-1400 > -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ AIM: anthm MSN:[email protected] <msn%[email protected]> GTALK/JABBER/PAYPAL:[email protected]<paypal%[email protected]> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:[email protected] <sip%[email protected]> iax:[email protected]/888 googletalk:[email protected]<googletalk%3aconf%[email protected]> pstn:213-799-1400
_______________________________________________ Freeswitch-users mailing list [email protected] http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
