Hey Gents, What is the Jira for this issue?
Dale, Did you get any SIP traces. I am interested to have a look. You can use NGREP if your system is Linux. Regards, Jim On Thu, May 28, 2009 at 11:08 PM, Anthony Minessale <[email protected]> wrote: > btw, > > 3 and 4 are not useful without 1 > we only debug issues with svn trunk > > > On Thu, May 28, 2009 at 8:07 AM, Anthony Minessale > <[email protected]> wrote: >> >> Also you should be putting these details in a jira report. >> http://jira.freeswitch.org >> >> open an issue report and attach all relevant logs, do not attach tarballs >> or gzipped files and make sure text files have a .txt extension. >> >> >> On Wed, May 27, 2009 at 6:58 PM, Dale Trub <[email protected]> wrote: >>> >>> Anthony, >>> >>> Thank you for your suggestions! We are working on 1), but need to >>> re-integrate code we've changed, and do regression testing. That's in >>> progress, and we expect to be able to upgrade by the end of next week. >>> >>> We did manage to do 3) and 4), and we now have SIP logs (attached). Are >>> you able to see anything that's out of the ordinary that we should be paying >>> attention to? >>> >>> Best, >>> Dale >>> >>> On Fri, May 22, 2009 at 5:47 AM, Anthony Minessale >>> <[email protected]> wrote: >>>> >>>> 1) update to lastest trunk (you are at least 1000 revisions behind) >>>> 2) disable the presence debug in sofia.conf >>>> 3) enable sip trace instead "sofia profile internal siptrace on" >>>> 4) reproduce your problem. >>>> >>>> Make sure you include more of the log from before the hangup happened. >>>> The one you posted here is missing some of the info from the few seconds >>>> prior but with the incomplete >>>> info it looks like the other side sent a BYE ending the call. >>>> >>>> >>>> On Thu, May 21, 2009 at 10:09 PM, Dale Trub <[email protected]> wrote: >>>>> >>>>> Thanks Brian! To answer your questions: >>>>> Freeswitch svn revision: 12148 >>>>> Centos rev: 2.6.18-92.el5 >>>>> And apologies, actually I guess we're using g711 not 729. >>>>> Jason: I agree it would seem to be on the switch/telco side. And, the >>>>> telco says many other people are in the same set-up as us and don't have >>>>> any >>>>> issues, so they're insisting it's on our end. >>>>> On Thu, May 21, 2009 at 7:28 PM, Brian West <[email protected]> >>>>> wrote: >>>>>> >>>>>> On May 21, 2009, at 9:15 PM, Dale Trub wrote: >>>>>> >>>>>> We're running FreeSwitch as part of a teleconferencing service, inside >>>>>> a telcom (so no >>>>>> internet latency/NAT issues) and using g.729 >>>>>> >>>>>> So you're using g729 with conferences? >>>>>> >>>>>> We are receiving some complaints of dropped calls, >>>>>> including from landlines. This means they join the conference, and x >>>>>> minutes in they simply drop. >>>>>> I know that cellphones tend to drop calls frequently, but landlines >>>>>> are pretty reliable, and we're hearing it a lot. From the FreeSwitch >>>>>> side of things, it just >>>>>> looks like those callers hung up (but then dialed back in just a >>>>>> moment later). >>>>>> I'm attaching two different snippets of the FS log files where these >>>>>> issues are occurring. >>>>>> >>>>>> Next time please call them .txt because you cause extra work to have >>>>>> to open them otherwise. >>>>>> >>>>>> Does anyone have any recommendations about how to troubleshoot this? >>>>>> Any known issues/patches in FS that could be biting us? >>>>>> >>>>>> Depends you failed to include some very valid info such as what >>>>>> version or svn rev you're running and what linux distro. >>>>>> >>>>>> Is there some SIP logging we can do to debug? >>>>>> >>>>>> Yes covered on the wiki. >>>>>> http://wiki.freeswitch.org/wiki/Debugging_Freeswitch >>>>>> >>>>>> Are there any paid contractors avail who would have the expertise to >>>>>> look into this? >>>>>> >>>>>> email [email protected] >>>>>> >>>>>> Any help appreciated ... this is a major issue for us! >>>>>> Thanks much, >>>>>> -Dale >>>>>> >>>>>> Brian West >>>>>> [email protected] >>>>>> -- Meet us at ClueCon! http://www.cluecon.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Freeswitch-users mailing list >>>>>> [email protected] >>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>>> >>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>>> http://www.freeswitch.org >>>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Freeswitch-users mailing list >>>>> [email protected] >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>> >>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>> http://www.freeswitch.org >>>>> >>>> >>>> >>>> >>>> -- >>>> Anthony Minessale II >>>> >>>> FreeSWITCH http://www.freeswitch.org/ >>>> ClueCon http://www.cluecon.com/ >>>> >>>> AIM: anthm >>>> MSN:[email protected] >>>> GTALK/JABBER/PAYPAL:[email protected] >>>> IRC: irc.freenode.net #freeswitch >>>> >>>> FreeSWITCH Developer Conference >>>> sip:[email protected] >>>> iax:[email protected]/888 >>>> googletalk:[email protected] >>>> pstn:213-799-1400 >>>> >>>> _______________________________________________ >>>> Freeswitch-users mailing list >>>> [email protected] >>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>>> http://www.freeswitch.org >>>> >>> >>> >>> _______________________________________________ >>> Freeswitch-users mailing list >>> [email protected] >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >> >> >> >> -- >> Anthony Minessale II >> >> FreeSWITCH http://www.freeswitch.org/ >> ClueCon http://www.cluecon.com/ >> >> AIM: anthm >> MSN:[email protected] >> GTALK/JABBER/PAYPAL:[email protected] >> IRC: irc.freenode.net #freeswitch >> >> FreeSWITCH Developer Conference >> sip:[email protected] >> iax:[email protected]/888 >> googletalk:[email protected] >> pstn:213-799-1400 > > > > -- > Anthony Minessale II > > FreeSWITCH http://www.freeswitch.org/ > ClueCon http://www.cluecon.com/ > > AIM: anthm > MSN:[email protected] > GTALK/JABBER/PAYPAL:[email protected] > IRC: irc.freenode.net #freeswitch > > FreeSWITCH Developer Conference > sip:[email protected] > iax:[email protected]/888 > googletalk:[email protected] > pstn:213-799-1400 > > _______________________________________________ > Freeswitch-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > > _______________________________________________ Freeswitch-users mailing list [email protected] http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
