On Mon, Nov 23, 2009 at 5:12 PM, Brian West <br...@freeswitch.org> wrote:
> You do realize that the whole concept is OLD skewl. You should be > popping this info via external resources when the agent is bridged to > the caller and the info is there before they are done saying "thanks > for calling spacely sprockets, this is George how may I help you .... " > > /b > > Agreed! Screen pop should be easy in the 21st Century. If it's not then you've got MUCH bigger problems than caller ID being delivered to your FIFO agents... -MC
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