As a side note, the careful observer will notice that I did not post that
last blog article until *after* I had received the RMA authorization and
UPS shipping label from Google...


On Mon, Jan 21, 2013 at 10:39 AM, Douglas Roberts <[email protected]>wrote:

> I'm gonna hazard the opinion that you don't "get" indifference.  It is a
> mind set that, by its nature you can't self detect if you have it.
> Microsoft has had it on and off over the years.  LANL had it for most of
> the 20 year period that I worked there. Google has it in spades.  Last
>  year I was given a tour through Google by a friend of one of my
> work acquaintances.  The self-congratulatory atmosphere of perceived
> superiority throughout the place was palpable.
>
> I've noticed that a chief enabling personality trait of indifference is
> arrogance.  There is a strong odor of arrogance wafting the halls at 1600
> Amphitheatre Parkway, Mountain View, CA.
>
> --Doug
>
>
> On Mon, Jan 21, 2013 at 10:29 AM, Owen Densmore <[email protected]>wrote:
>
>> On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[email protected]>wrote:
>>
>>> http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html
>>>
>>
>> Nice post!  And its interesting to see there are quite a few folks aware
>> of Google's apparent indifference.
>>
>> My puzzle is just "Why?".  Hasn't Apple shown that Google owning the
>> phone and the OS should succeed?  I'm positive they can be just as
>> creative, if not more, by being an open platform well deployed.
>>
>> I sure wish I "Got It".
>>
>>    -- Owen
>>
>> MONDAY, JANUARY 21, 2013
>>  Semi-Final Note on the Nexus 4
>> <http://4.bp.blogspot.com/-6ze_UDbNHLM/UP1iNlE1QiI/AAAAAAAABPs/fk8jQVVWGfg/s1600/the_finger.jpg>
>> I saw the following plea in the Google code forum that is tracking the
>> Nexus 4 wifi bugs.
>>
>>
>> *#637 <http://code.google.com/p/android/issues/detail?id=40065#c637>
>> [email protected] <http://code.google.com/u/114024266901822917586/>*
>>
>> *please don't make me return my nexus 10 and get another iPad 
>> Google...............*
>>
>>
>> I wanted to leave a couple of closing thoughts on this, so I posted a
>> response.
>>
>> Today (16 minutes ago) Delete 
>> comment<http://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=40065#>
>> *#638 <http://code.google.com/p/android/issues/detail?id=40065#c638>
>> [email protected] <http://code.google.com/u/108664953444499171816/>*
>>
>> *@637: It does not take a rocket scientist to notice that Google has 
>> demonstrated a huge indifference towards their Android device customer base. 
>>  It has to be that, I mean, as compared to being hugely incompetent.  After 
>> all: Google owns Android.  And they own the Nexus device line.  Think about 
>> it: they own the OS, and they own the hardware, which they contracted out to 
>> hardware vendors to build for them.  What else would explain their inability 
>> to sell and support a product that works, if it's not indifference?
>>
>> I guess it could be incompetence, though.  Or maybe arrogance.  Which would 
>> lead to indifference.  Which would appear as incompetence.
>>
>> In other words, I'm guessing that Google could not care less even if they 
>> tried whether or not you send back your Nexus 10 and purchased another iPad 
>> instead.*
>>
>>
>> Bottom line, I guess, is that from a consumer perspective it doesn't
>> matter whether Google's dysfunction while bringing the Nexus line of
>> product to market was caused by indifference, arrogance, inexperience, or
>> incompetence - the net result is the same: a defective product and a
>> non-functional product support system. And a customer base who is left
>> feeling that Google has given them the finger.
>>
>> It will be interesting to see whether the Nexus 4 turns out to be a
>> failed experiment. Google has had two months to fix the 
>> wifi<http://code.google.com/p/android/issues/detail?id=40065>
>>  and bluetooth <http://code.google.com/p/android/issues/detail?id=40802> 
>> problems
>> with it, and 
>> rumor<http://www.phonearena.com/news/LG-rumored-to-halt-production-of-Google-Nexus-4-in-favor-of-next-gen-Nexus_id38710>
>>  has
>> it that LG has already stopped production of the Nexus 4. Will Google cast
>> the estimated 400,000 Nexus 4 owners adrift, or will they eventually be
>> able push out an update that fixes it?
>>
>> We'll see.
>>
>> --Doug
>> [email protected]
>>
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>
>
>
> --
> *Doug Roberts
> [email protected]
> [email protected]*
> *http://parrot-farm.net/Second-Cousins*<http://parrot-farm.net/Second-Cousins>
> * <http://parrot-farm.net/Second-Cousins>
> 505-455-7333 - Office
> 505-672-8213 - Mobile*
>



-- 
*Doug Roberts
[email protected]
[email protected]*
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* <http://parrot-farm.net/Second-Cousins>
505-455-7333 - Office
505-672-8213 - Mobile*
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