As a side note, the careful observer will notice that I did not post that last blog article until *after* I had received the RMA authorization and UPS shipping label from Google...
On Mon, Jan 21, 2013 at 10:39 AM, Douglas Roberts <[email protected]>wrote: > I'm gonna hazard the opinion that you don't "get" indifference. It is a > mind set that, by its nature you can't self detect if you have it. > Microsoft has had it on and off over the years. LANL had it for most of > the 20 year period that I worked there. Google has it in spades. Last > year I was given a tour through Google by a friend of one of my > work acquaintances. The self-congratulatory atmosphere of perceived > superiority throughout the place was palpable. > > I've noticed that a chief enabling personality trait of indifference is > arrogance. There is a strong odor of arrogance wafting the halls at 1600 > Amphitheatre Parkway, Mountain View, CA. > > --Doug > > > On Mon, Jan 21, 2013 at 10:29 AM, Owen Densmore <[email protected]>wrote: > >> On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[email protected]>wrote: >> >>> http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html >>> >> >> Nice post! And its interesting to see there are quite a few folks aware >> of Google's apparent indifference. >> >> My puzzle is just "Why?". Hasn't Apple shown that Google owning the >> phone and the OS should succeed? I'm positive they can be just as >> creative, if not more, by being an open platform well deployed. >> >> I sure wish I "Got It". >> >> -- Owen >> >> MONDAY, JANUARY 21, 2013 >> Semi-Final Note on the Nexus 4 >> <http://4.bp.blogspot.com/-6ze_UDbNHLM/UP1iNlE1QiI/AAAAAAAABPs/fk8jQVVWGfg/s1600/the_finger.jpg> >> I saw the following plea in the Google code forum that is tracking the >> Nexus 4 wifi bugs. >> >> >> *#637 <http://code.google.com/p/android/issues/detail?id=40065#c637> >> [email protected] <http://code.google.com/u/114024266901822917586/>* >> >> *please don't make me return my nexus 10 and get another iPad >> Google...............* >> >> >> I wanted to leave a couple of closing thoughts on this, so I posted a >> response. >> >> Today (16 minutes ago) Delete >> comment<http://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=40065#> >> *#638 <http://code.google.com/p/android/issues/detail?id=40065#c638> >> [email protected] <http://code.google.com/u/108664953444499171816/>* >> >> *@637: It does not take a rocket scientist to notice that Google has >> demonstrated a huge indifference towards their Android device customer base. >> It has to be that, I mean, as compared to being hugely incompetent. After >> all: Google owns Android. And they own the Nexus device line. Think about >> it: they own the OS, and they own the hardware, which they contracted out to >> hardware vendors to build for them. What else would explain their inability >> to sell and support a product that works, if it's not indifference? >> >> I guess it could be incompetence, though. Or maybe arrogance. Which would >> lead to indifference. Which would appear as incompetence. >> >> In other words, I'm guessing that Google could not care less even if they >> tried whether or not you send back your Nexus 10 and purchased another iPad >> instead.* >> >> >> Bottom line, I guess, is that from a consumer perspective it doesn't >> matter whether Google's dysfunction while bringing the Nexus line of >> product to market was caused by indifference, arrogance, inexperience, or >> incompetence - the net result is the same: a defective product and a >> non-functional product support system. And a customer base who is left >> feeling that Google has given them the finger. >> >> It will be interesting to see whether the Nexus 4 turns out to be a >> failed experiment. Google has had two months to fix the >> wifi<http://code.google.com/p/android/issues/detail?id=40065> >> and bluetooth <http://code.google.com/p/android/issues/detail?id=40802> >> problems >> with it, and >> rumor<http://www.phonearena.com/news/LG-rumored-to-halt-production-of-Google-Nexus-4-in-favor-of-next-gen-Nexus_id38710> >> has >> it that LG has already stopped production of the Nexus 4. Will Google cast >> the estimated 400,000 Nexus 4 owners adrift, or will they eventually be >> able push out an update that fixes it? >> >> We'll see. >> >> --Doug >> [email protected] >> >> ============================================================ >> FRIAM Applied Complexity Group listserv >> Meets Fridays 9a-11:30 at cafe at St. John's College >> to unsubscribe http://redfish.com/mailman/listinfo/friam_redfish.com >> > > > > -- > *Doug Roberts > [email protected] > [email protected]* > *http://parrot-farm.net/Second-Cousins*<http://parrot-farm.net/Second-Cousins> > * <http://parrot-farm.net/Second-Cousins> > 505-455-7333 - Office > 505-672-8213 - Mobile* > -- *Doug Roberts [email protected] [email protected]* *http://parrot-farm.net/Second-Cousins*<http://parrot-farm.net/Second-Cousins> * <http://parrot-farm.net/Second-Cousins> 505-455-7333 - Office 505-672-8213 - Mobile*
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