Well, it's less about grudges or even disagreements about business practices or technology, and more about what you _learn_ from using a service/tool. If the objective is to learn, which I argue it should be, at least to some satisficing extent, then you want translucent tools/services. If it's too opaque or too transparent, it's difficult to learn. E.g. you won't really learn the differences between spam filters if you can't dig in and swap them in and out... or chain them together. I don't know anything about microsoft's exchange online, but my guess is that the spam and anti-malware tools have limited control surfaces exposed to the customer.
The deeper point is that there is no sharp line between customer and vendor. In order to be a good customer, you have to be a bit of a vendor and vice versa.
On 02/24/2014 10:36 AM, Marcus G. Daniels wrote:
http://office.microsoft.com/en-us/exchange/microsoft-exchange-online-email-for-business-FX103739072.aspx I know, I know, but Microsoft killed your Pappy! http://www.hanselman.com/blog/MicrosoftKilledMyPappy.aspx
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