Well, it wouldn't, necessarily ... any more than a computer would ever be 
artificially intelligent.  But the same argument for AI (namely that computers 
are better at some things than humans are) applies to organizations.  In the 
context of this discussion, it strikes me that it might be possible to build a 
company that is better at bureaucracy than individual humans.  All the _work_ 
it takes to create a sweet spot environment for humans to "follow their nose" 
is currently done by competent bureaucrats.  Each person Owen has listed owes 
debts to whatever set of bureaucrats worked hard on creating an environment for 
that person to excel (though many of those people may not recognize their debt).

And as you point out, constituents specialize, just like computation can be 
categorized.  So the type of computation computers are better at than humans is 
the "low hanging fruit" for AI.  Analogously, the type of bureaucracy 
corporations might be better at than individual bureaucrats might be the "low 
hanging fruit" for an Artificial Bureaucrat.

Of course, we already do this to some extent.  Building a business is all about 
the executives codifying their individual skills into their organization.  Some 
of those skills get "delegated" to good filing systems, databases, policies and 
procedures that can be adhered to and executed on by less skilled employees, 
etc.  The part of that bureaucracy we're discussing here is human resources.  
So, the point of my question was to see if we could identify the organizations 
that lead to good work experiences like Owen's and perhaps see if we could 
identify _if_ they've made it mindless.  And if they have, then how did they do 
it?

My suspicion is that they did _not_ make it mindless.  So I agree with you.  At 
each place Owen mentions, there are sets of competent bureaucrats that 
structured the environment so that it facilitated the individuals.  But I'd be 
happy to be wrong.


On 03/14/2017 05:09 PM, Marcus Daniels wrote:
> Why would a mindless organization be better than a set of minds that know and 
> care about the domain?   I don't have a problem with another constituent that 
> knows about organizational psychology, but that sort of person is not 
> sufficient.  

-- 
☣ glen

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