> I can't shed any light myself. Could you call MPW about it? -jeb
>
I'd be glad to give them a call, but I'd feel a bit more competent if I
had the information that they're likely to ask for -- ie, an invoice
number... a membership ID, if we have one...hard copy of the invoice...
I'll be interested in seeing how receptive they are to a call from an
individual member of a co-op organization. From their perspective, I
think it might be something of a nuisance. Beyond that, I also notice
that any requests for adjustments are to be made within 48 hours of
delivery.
If we are to be responsible for catching errors in our own portion of
the order, I think we then need to have access to the invoice right
after delivery. We can't catch mistakes we can't see -- especially if
we don't know that we're supposed to be catching them, or bearing the
cost of them if they aren't caught. That information may have been on
the site all along -- I just hadn't seen it, and didn't know it was
something I should have been looking for. I sort of assumed that the
reconciliation mentioned had to do with split orders, and those who had
yet to pay.
As I mentioned in my e-mail to Jeb, I do not want to have Leigh take the
brunt of this $$$-wise. I would rather make good on the (my) difference
than see that happen. Right now, paying an extra seven dollars or so
doesn't mean that we don't eat. There have been times when we were
still in school, though, that it would have meant just that, and that
may hold true for others in the group. I would propose that the general
(5%) fund be considered for use in that case.
Anyone else have any thoughts?
Sue
