Okay -- just got off the phone -- was juggling three screens, a catalog,
and a 3 1/2 year old -- so my "notes" are mental ones! Bottom line is
that we took *delivery* on the order *after* the specials had expired --
this per the rep. Our order was *placed* on the 27th, but delivery
occurred on the 30th -- still within the calendar month, but beyond the
"specials" month, which ends on the last Friday of the calendar month.
So -- score one for the learning curve.
Other relevant point is that, to receive the special prices for this
months' order, we must have the order delivered "on or before" this
Friday. Jeb is looking into whether or not this is possible, as the
Reno delivery day is usually Monday.
Members reading this who are participating in the current (June) order
may want to consider whether or not they want to move ahead with it if
we can't arrange a Friday delivery (in which case we'd be ordering at
regular prices). The other option might be to just wait and pursue a
July order.
Stay tuned...<grin>
-Sue
Jeb Bateman wrote:
>
> On Tue, Jun 26, 2001 at 08:25:44PM -0700, Sue French wrote:
> > > I can't shed any light myself. Could you call MPW about it? -jeb
> >
> > I'd be glad to give them a call, but I'd feel a bit more competent if I
> > had the information that they're likely to ask for -- ie, an invoice
> > number... a membership ID, if we have one...hard copy of the invoice...
>
> Yeah, MPW likes you to have the account # ready when calling. (It's
> #7472 and listed on the MountainPeoplesFax page.) The invoice # is at
> the top of the MPW-Reno-4-27-2001 page... GD552-004. Of course, this
> info could be organized better, perhaps by listing it all in one place
> either on the MountainPeoplesWarehouse, or OrderArchives pages.
> (Please feel free to make changes to the site anytime...)
>
> > I'll be interested in seeing how receptive they are to a call from an
> > individual member of a co-op organization. From their perspective, I
> > think it might be something of a nuisance.
>
> You could just tell them that you're doing some accounting work for
> Art Dogs, (and ran across some problems in their previous invoice).
> This is fully accurate, and from their perspective you are just a
> representative of that account... (I know Karinn had no trouble
> calling them about the missing and incorrect items previously.)
>
> > Beyond that, I also notice that any requests for adjustments are to
> > be made within 48 hours of delivery.
>
> Yeah, this is interesting. Still, I think we can expect an adjustment
> for their mistakes, especially since we're a new account and didn't
> expect their prices to be so far off those published. (Either that,
> or a good explanation on their part.)
>
> > If we are to be responsible for catching errors in our own portion of
> > the order, I think we then need to have access to the invoice right
> > after delivery.
>
> I agree. The 'info' link on the MPW-Reno-4-27-2001 shows that it was
> created on May 7, 2001. It took me a little longer than expected to
> put it in a spreadsheet and publish it, but this next one should be
> right away. (Of course, I just thought of making people responsible
> for reconciling their own orders yesterday ;-) Previously, I assumed
> one person would have to do it, and the tedium kept me from doing it.
>
> > As I mentioned in my e-mail to Jeb, I do not want to have Leigh take the
> > brunt of this $$$-wise. I would rather make good on the (my) difference
> > than see that happen. Right now, paying an extra seven dollars or so
> > doesn't mean that we don't eat. There have been times when we were
> > still in school, though, that it would have meant just that, and that
> > may hold true for others in the group. I would propose that the general
> > (5%) fund be considered for use in that case.
>
> Actually, Leigh *was* paid the correct amount (as shown in the
> spreadsheet), and the buying club fund did cover it temporarily.
> Also, if Mountain Peoples' mistakes cause serious financial strain on
> anyone, they are free to request that the buying club fund cover those
> permanently. However, consensus of the active membership is needed
> for any use of buying club funds, so I would expect some debate...
> (Does that sound fair?)
>
> Thanks,
> -jeb
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