Hello Brad, We are in the process of investigating this issue, as well as analyzing the files you submitted to our support team. We appreciate your patience in this matter.
regards, Alex -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, September 11, 2008 6:58 AM To: FusionPro Users Forum Subject: [fusionpro] 5.8P1g is still broke When we output to Postscript, the curly quotes are not working. FP is outputting boxes or just simply nothing. There are still issues with a couple of fonts not even being able to output the curly quotes at all. There are NO errors for the fonts in the font.err file. We have been using the same fonts without any issues (outside of the past FusionPro problems) for years and in many projects. When I tried to reinstall 5.1 (yes, I deleted everything from the registry and hard drive after uninstalling 5.8) we couldn't even use FP Direct because it kept on erroring out files more than 10 times in a row. I still haven't heard back from the email I sent to support yesterday. When are we going to get FusionPro Dektop and Direct working correctly again? We are not very happy with this product that we have invested thousands of dollars into, at the moment. +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- FusionPro 5.0 Now Available! Variable text on a curve and soft drop-shadows for variable text LIMITED TIME upgrade offer of $299 per license for current customers: http://fusionpro.printable.com/store/upgrade New licenses available for $599 each at: http://fusionpro.printable.com/store/ All FusionPro 5.0 customers to receive FusionPro 5.1 with Adobe Acrobat 8 and InDesign CS3 support when released for FREE. +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- FusionPro 5.0 Now Available! Variable text on a curve and soft drop-shadows for variable text LIMITED TIME upgrade offer of $299 per license for current customers: http://fusionpro.printable.com/store/upgrade New licenses available for $599 each at: http://fusionpro.printable.com/store/ All FusionPro 5.0 customers to receive FusionPro 5.1 with Adobe Acrobat 8 and InDesign CS3 support when released for FREE. +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com --
