On Thursday, Nov 21, 2002, at 21:04 US/Alaska, Obi-Wan wrote:
They are licensed and bonded. None of your data will be shared, and if youThat is just a ridiculous comment, my visa card does not contain all the info that is on my or other users hard drives. I understand you may not think this is important but who gave you the right to rip a valid question with your "paranoid" tone and keep flaming me on list over and over. If you do not like the thread well just shut up, delete it, go away, who are you to call people names, because Lord Kyle speaks it is right..
feel so strongly about it then you better not go to an ATM in public, or use
a VISA card a a store, or appear on a security camera, or (heaven forbid)
get fingerprinted for a job. That's all I am saying.
There is software available for the very thing I wanted., Imagine that, other people want this and it even comes in OS 9 and X. I am very thankful for the people who lead me to the information I needed, they were kind and considerate. Some who posted off list, wonder why that happens, lunatics like you who flame people because YOU think the question is not worthy. That is what's sad you keep people away. I guess Aladidin Software is also "paranoid" for developing this. Why not write them and let them know your views on protecting confidential data..
The following is my strong personal opinion so stop reading at this point if you are easily offendedSo I guess because you are allowed to post strong personal opinions I will assume I will be granted the same privilege with out retribution, ya right.
This is offensive to me and the only way you get away with it is, well you know that one. Your being rude and all this "strong opinion" does is again keep people away from the list community, afraid they may ask a " paranoid " question and have a unmanaged zealot like you attack them personally, as you are doing here. Then again your allowed in the sand box and you like your sand just so.. Oh it also makes you look very immature. BTW use of more bandwith right now would be a blessing for some
It is people like you sir, that tie up phone lines by demanding unreasonableGood Gosh son you are really crude and rude. First I have donated money LEM too try and help Dan keep these lists going so I guess that buys me a little of YOUR bandwidth, as you seem to think you own and speak for the people on the list, but seeing that it is turning in to Kyles Little Kingdom spewing forth insults that would get a lowly poster kicked off the list, that's the last of donations, and I was just getting ready to post my yearly lets all support LEM message, as all users should.
customer service and in the process make other people wait. You should have
listened to the person at Transinternational and sent the drive back to IBM.
IBM has a 48 hour turn around (faster than Traninternational), meaning that
you would already have your drive back and not have wasted the time of the
reps at Transinternational, or the time and bandwidth of the people on this
list.
I bought from Trans because they advertise on dealmac and LEM and I want to support the lists, that is why I bought from trans. Do you think IBM gives a rats bum about LEM...Too their benefit, after 4 tries trans and Damian did work out a deal that is fair and easy to both of us. If trans can not run a decent business tough, there are others who will gladly take my money and treat me well. This is the 1st order with trans. I will be sure to forward your comments Kyle right to Damian at trans and relate the treatment a customer gets from these lists if they bother to buy from trans and have a problem. I am sure your comments will do wonders for their sales. Heck you will be their poster child
By going through Transinternational you place the blame of faulty
hardware on the supplier...not the manufacturer where it belongs. By doing
so you also remove stock from the shelves of the supplier that may be
destined that very day to a school, or your friend, or myself... instead of
dealing with the problem in a professional manner and contacting IBM for a
replacement.
Just my 2�
==============================================================
Some little school kid goes uneducated because I get a bad drive and want it replaced, sounds like the CBS movie of the week. Geez, get real, this is not the Sims or some other computer reality you alone live in. The drive I got is bad so I go to the end of the line with the bad wigets, wrong? If I had wanted to buy from IBM I would have gone to IBM, again Trans helps support this list, which unfortunately management allows you insult posters at will, without regard to even the most simple social manners. I try to buy from those companies that advertise on LEM or I did.Kyle H. Hansen
If trans wants to be a middle man and not support what they sell then they should state it, or get out of the business, nowhere on their site could I find if you buy junk we do not support it. OWC, Mac Mall, Mega Macs, small dog, every reseller I have ever dealt with have always supported what they sell. If the problem has occurred within 90 days or so the fixed it and fast.. I have not had problems with equipment older then 90 days, so I have never had to go to the manufacturer.
Of course IBM is responsible for the drive, returning junk is just part of trans doing business and they need to address it in a way that keeps someone who has already bought a product satisfied. You try to keep customers in your fold, not dis them like you do here.
My new truck, if it breaks who is responsible, Dodge, not the salesman, but who takes care of it, the dealer I bought it from, I do not have to ship it to the factory. Get the idea.
You hold on too people who buy things from you or use your site. Now I have 3 other pismos, I am going to swap the drives, where do you think I will get the next 3 if trans sends me directly to IBM. Ahhh now you get it lad..
A good business always takes care of problems, as they should, you obviously have never been in a successful business. Your customer is gold, you treat them fairly and you will prosper, not just get by but prosper. You always do whatever it takes to makes it right, unless someone is really off base. I was always polite with trans people, I even offered to buy another drive and ship this one back, what more is there to ask from me.
Your attitude of "I am not responsible", is what is wrong with US business today, who cares about quality, who cares about the customer, who cares about the workers, we are not responsible for anything.
This idiot rant of yours really takes away from the respectable knowledge that you do have to share and that I have enjoyed, over the years. Stick to computers because you are really bad at customer relations and at list management you are insulating, divisive and crude. I can see why others have been offended by you.
Geoff
Human Being
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