On Jan 25, 2005, at 4:18 AM, [EMAIL PROTECTED] wrote:
Personally, I recall a time in the 90's waiting nearly 4 months for the
repair of my LaserWriter because the logic board was unavailable. I ranted
and raved, my local dealer ranted and raved, and in the end it was repaired;
no sorry, no here's a discount coupon for your next purchase, no
understanding that without the printer I had to buy another because my
business required it. At least my dealer cushioned the blow.
david
David If I may:
The point here, even though the place he bought the printer from could not get his fixed, he bought another one from whom, the same dealer, because the attitude was right and he softened the blow. A smart businessman.
Geoff
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