> Lighten up what? Didn't realize I was coming down so hard. This is just way
> off topic and has gone on for several days. How wonderful that MS has
> developed an operating system that will kick Apple's ass. I'm yawning with
> excitement.

I have to say- I probably learn so much from things that are off-topic or
just a little bit "iffy" on lists... Everything from macs in space to just
little tips/tricks that come out in a casual conversation. I dig it. I
delete a lot of things that don't interest me, but I consider it a good
thing (whatever my opinion is good for) as it helps build knowledge and a
community.

> My client (a graphic designer of course) had to
> provide a copy of a logo to one of the guys in IT. When she handed him a
> floppy, he groused at her that he couldn't read a Mac disk. She stated that
> she knew that which is why it's a PC formatted disk. To which he replied
> "Macs cant read PC disks!".
> You would think after more than a decade, Windoze folk would at least know
> something this basic. I hear the same stories from another client at a small
> TV station here, as well as other designer using Macs in large corporate
> environments.

*sigh* Don't take this as a flame at all, but I think you might be the one
with a skewed attitude on the subject.

You might see my other post on the fact that when you have a 5% marketshare,
you can't expect people to know/care about your platform. Evangelizing is
great, when it is asked for.

Instead of getting annoyed, a simple "Actually you know what is cool? I can
read mac and pc disks on my mac. I have to be careful to add the extension
to the file name so pc users can read it (this isn't the case with OS 10.1
now) but otherwise it's cake." This not only doesn't make you come off as
elitist and defensive, but it leaves nothing but good thoughts in their
heads about the mac platform.

> I know a number of folks who have found it easier to fix there
> own Mac problems (thankfully few and far between) rather than suffer the
> indignities of their IT department treating them like peons.

Absolutely, it's one of the great strengths of the classic OS. You had a
very spatial finder that was very modular, and didn't use many distributed
libraries. It's also one of the reasons it was so popular with
designers/educators- if you had a problem, it wasn't always easy, but things
were logical enough that if you spent some time you =could= fix it on your
own. Plus, the myriad of hardware that caused the most problems on a wintel
machine doesn't exist on the mac, you're at least starting with a basic
system, so tech support calls weren't, "we have no idea what the hell is in
your machine now, so just re-install everything as it woujld take ages to
track down how things could have gone wrong."

A lot of that is changing with OS 10... Heh, apple now reccomends after
applying the new security update that if something goes wrong, you need to
completely reformat the drive. Sound familiar? :)

> As you said, keep your
> enemies closer. If only because I have to keep up with the arrogance of the
> people in these IT departments that I have to deal with.

Do you really need to think of them as your enemies? Heh, the way Ford
people drive around with a sticker of calvin pissing on a chevy log?

One of the most astute things Steve Jobs said a few years ago (minus the
very creepy big bill gates on the screen) was, "Mac users need to get over
the idea that for Apple to win, Microsoft has to lose."

I really believe that the best way to be an advocate of the mac platform is
just to use it and get your work done, but not to beat people over the head
with how great the mac is versus a windows machine. It makes people feel as
though you think they're stupid for ever choosing a PC, and yeah if you're
super cool and they worship you they'll want to get a mac so you'll like
them. But if you're just a normal joe like myself, they'll just get annoyed
that I'm making them feel bad about a decision they spent a lot of money on.



-- 
Michael Bryan Bell

http://homepage.mac.com/michael_bell/


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