> I think maybe you had an isolated experience. One of my clients (the North > Face) > has over 100 Que CDRW's. Most of them are the 16x10x40 and a few were older > 8x4x12's. I had 2 drives die out of 100+. I called Que (very short hold > time) > and they gave me RMA #'s. I sent a new drive and an old 8x4x12, and within a > week > they replaced both of them with brand new 16x10x40's! That was an example of > fantastic customer service. Of course I *do* understand that this is my only > experience with Que customer service and *my* experience may have been > isolated. > I personally own three 16x10x40 drives and they are functioning perfectly.
That's always a possibility... I did some searches on www.dealchat.com when I was having problems though and found lots of people having problems- Computer hardware is like that though... The people are the most vocal when they have problems with a product, and not when everything just works. A client has a few 75GXP IBM drives running non-stop in a server with absolutely no problems, but on the web people are freaking out and warning everyone away from them (not a bad idea with the 60gxp being so awesome, but you kno wwhat I mean). Btw, thinking back- the que that kept functioning was a 16x model, the ones that died were 24x. :/ -- Michael Bryan Bell http://homepage.mac.com/michael_bell/ -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Macintosh? Get free email and more at Applelinks! <http://www.applelinks.com>
