Marc van Gemert wrote:
> Hi listers,
>
> For the first time I have experienced a problem with a Maxtor HD which I
> bought somewhere in 2000, a Diamond Maxtor Plus 30 gig, so it's still
> under warranty.
> Lately, but not always and mostly on restarts, the HD (which is a slave
> in my B&W Rev1 [yes I know]) will spin up and immediately spin down and
> then I'll hear the head crashing against the plates so that my Mac gives
> me the question mark. Usually one or two restarts will fix that, but
> after a few weeks of PRAM zap and Cuda resets I thought I should notice
> Maxtor about this problem. They confirmed that my drive is faulty so
> that I could get a RMA number which I did. I have chosen for the
> advanced option, meaning that they'll send me a replacement first and
> requiring I'll send the defective HD in the same box back in 30 days. I
> will do that after I'll receive the replacement, but what if they cannot
> reproduce my problem, because like I said before it doesn't always fail,
> could that be a problem?
No, That's not a problem. If you are *really* worried about it, then spin
the faulty drive up and slam it hard on your table. ;-) J/K.
If they have offered you the RMA then you are good to go.
--
==============================================================
Kyle H. Hansen
Apple Certified Technician
Apple Solution Expert
Macintosh Server Administrator
[EMAIL PROTECTED]
==============================================================
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