On Thursday, December 30, 2004, at 02:05 PM, Len Gerstel wrote:
Hopefully someone else on the list can give you recommendations for a Mac friendly ISP, if you think you will need tech support. In my 6 years with erols dial up, once I got the settings working on my Mac (a powerbook 100 at that time), all of my tech support calls came back with the same answer: We (erols) are having a problem with our system. This means that I never needed tech support, except to tell me that the problems were on their end.
GASP!! An ISP willing to admit that it was THEIR PROBLEM???!!! Why are these miscreants still in business??? This is a clear violation of rule 7 of the ISP creed:
"It's always the stupid customer's fault. They just haven't re-installed Windows enough times."
-- "Wherever you go, there you are." - B. Banzai, Ph.D. Bruce Johnson
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