On Sep 22, 2008, at 4:02 AM, g3-5-list group wrote:
>
> == 1 of 1 ==
> Date: Mon, Sep 22 2008 12:46 am
> From: "Brian Durant"
>
>
> Unplugging my scanner, graphics tablet and card reader before  
> running a new
> "archive and install" solved the problem.

Great.  Let's assume that this is not merely a coincidence, but is  
"cause and effect."  Brian's troublesome case illustrates the fact  
that Apple should do a much better job at advising users what  to do  
BEFORE beginning an OS installation.  Buried deep in Apple's  
documentation are several statements about removing peripheral devices  
from the machine.  This guidance should be up front and preemptive.

On the retail install CD for Leopard, the "Install & Setup Guide" has  
this near the end:

"The installation wasn’t successful.
If you were unable to install Mac OS X, try the following:
• Disconnect external devices you don’t need during installation.
• Use Disk Utility to repair your hard disk."

That first bullet should have a prominent place in the "Read Before  
You Install."

At Apple's on-line article TS1394, there is this:  "Disconnect devices  
not used during installation and remove non-Apple RAM" - "If the issue  
persists, disconnect any other drives you may have connected to your  
computer and retry your installation. Other devices could potentially  
affect your installation."

Again, this guidance should be preventive, and not shown only in a  
troubleshooting section.

I think I'll go to an Apple forum with this.

Al Poulin
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