On Dec 7, 2008, at 8:45 AM, George Hozendorf wrote:

> Was having trouble with speed from Linksys wireless modem.  Cable  
> provider said the problem was in the modem, so I purchased a new  
> modem.  Now I can't connect at all.  The original "Larry the cable  
> guy" came out.  He knew nothing about Macs.  He said I'd have to  
> made until Monday when someone in the office could "set" the modem.   
> I can't even get the old one to be recognized.  Anyone know how I  
> can get up and running without having to deal with Larry again?
>
> George
> MacMini
> 1.83 Intel Core 2 Duo
> 10.5.5
>

Reminds me of when I bought my last Linksys router... Linksys techno  
support was, I think a mexican that barely if at all could speak a  
word of english. 2 hours later...  a few less hairs on my head, and  
the gun pointed at my foot, I managed to figure it out till the next  
"wrinkle" in my understanding. Since then, I have a recipe that seams  
to be working better.

1. A modem that came from my provider with guarantee it'll keep  
working for at least a year and techno support folks I can understand.
2. Apple, Apple and did I say, Apple :-)


Jeff

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