At 10:45 AM -0600 12/7/2008, George Hozendorf wrote: >MacMini 1.83 Intel Core 2 Duo 10.5.5
>Was having trouble with speed from Linksys wireless modem. Cable >provider said the problem was in the modem, so I purchased a new >modem. Now I can't connect at all. The original "Larry the cable >guy" came out. He knew nothing about Macs. He said I'd have to >made until Monday when someone in the office could "set" the modem. >I can't even get the old one to be recognized. Anyone know how I >can get up and running without having to deal with Larry again? Cable modems have to be "provisioned" by the cable company. This is cable-speak for saying they have to register the modem's coax MAC address in their database, so their head-end (CMTS) router will recognize that it belongs to you - a real customer -, and grant it "permission to talk". A support person at the cable company must manually type that MAC address into their database, and get it right. Then the information must be pushed to their CMTS -- a process they can do instantly, or that happens automatically every 15 minutes to hours. THEN you have to power cycle the modem, so it will do a full init sequence. Once your modem has fully initialized (most show this with all solid green lights), you can then talk to it with your Mac... Note when I say "power cycle" I mean exactly that -- UNPLUG the power cable from the modem. WAIT a minute or so. Then plug it back in. The point is to make the modem totally forget any settings it currently has. Using the power button is *insufficient* - as it does not clear the modem's memory. The full initialization sequence can take anywhere from 30 seconds to 15 minutes -- it depends on how clean the signal is over the coax (the modem has to hunt for usable frequencies), and how responsive the cable company's DHCP and TFTP servers are. The DHCP server provides the modem with private IP address. The TFTP server sends the parameter files... - Dan. -- - Psychoceramic Emeritus; South Jersey, USA, Earth --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed Low End Mac's G3-5 List, a group for those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs. The list FAQ is at http://lowendmac.com/lists/g-list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/g3-5-list?hl=en Low End Mac RSS feed at feed://lowendmac.com/feed.xml -~----------~----~----~----~------~----~------~--~---
