My new RAM arrived this morning to upgrade the refurbished iMac 
(aluminum) and when I turned it over, I immediately saw that the 
phillips head screw has been stripped. I even felt the burrs. On the 
off-chance there might be a way to remove it, I've tried various 
sizes using accepted practices but the thing won't budge. It feels 
like someone used a power screwdriver to tighten it (as if they 
feared the RAM modules falling out, duh!)

So how do I remove the screw? Do I really want to go the way of using 
a drill to remove it? What size is the screw so I can replace it if I 
am able to remove it? Do I pack up the iMac and return it for another 
one? There are no local stores.

Steve R

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