At 4:22 PM -0800 1/15/09, glen posted:
>  ----- Original Message ----
>>  From: Steve R <[email protected]>
>>  My new RAM arrived this morning to upgrade the refurbished iMac
>>  (aluminum) and when I turned it over, I immediately saw that the
>>  phillips head screw has been stripped. I even felt the burrs. On the
>>  off-chance there might be a way to remove it, I've tried various
>>  sizes using accepted practices but the thing won't budge. It feels
>>  like someone used a power screwdriver to tighten it (as if they
>>  feared the RAM modules falling out, duh!)
>>
>>  So how do I remove the screw? Do I really want to go the way of using
>>  a drill to remove it? What size is the screw so I can replace it if I
>>  am able to remove it? Do I pack up the iMac and return it for another
>>  one? There are no local stores.
>>
>
>  The last time I had bunged Phillips head screw that would not 
>release I used a hacksaw blade (sans the saw) and carefully "filed" 
>a slightly larger slot in the screw. Another tool may also work. 
>Then I used a small flat blade screw driver to remove the screw. 
>Another good result of this method (if it works) is you do not have 
>to replace the screw. You can reuse it provided you do not torque it 
>tightly.


AppleCare suggested going to my nearest Apple store, which isn't 
feasible given the distance and the weather. The service rep did 
manage to track down an authorised reseller/repair that wasn't listed 
on their site, and bridged the two of us together for a case number 
and repair arrangements. Still, that's a 90 minute drive, on some 
accident-prone roads so the rep made note I'd most likely not be 
taking it in for repair till spring.

But... I had 2x2GB OWC RAM sticks in my hands so I called my 
neighbour down to see what we could come up with. After putting the 
iMac on its edge upside down, he was able to discover that the screw 
was actually turning but not backing out of the hole. (I'd been too 
timid that I was stripping the screw further because of my stroke 
weakness.) Using 2 "Macintosh-certified" paperclips, I was able to 
lift the perforated cover off to get to the RAM. High intensity light 
showed that whoever had started stripping the screw head before I 
bought the iMac refurbished had put the screw in off-centre and had 
stripped the threads. So the repair is probably more intensive than 
first thought because it looks like that entire module needs to be 
replaced in order to fix the stripped threads. I probably won't take 
it in for repair in the spring since I've got the maximum RAM 
installed and really have no reason to be opening the bay again.

Unless(!).... Last night I was burning a disc with similar files I'd 
burned before changing out the RAM. Using the same blanks that had 
previously burned at 8X, Toast was burning at a slow 1x/2x even 
though the setting was for 8x. I burned at second disc at 6x but 
Toast still burned 1x/2x. Is there any reason whatsoever changing RAM 
should have affected burning speeds? Should/Could I have done a PRAM 
reset on the restart?


Steve R

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