On Jul 7, 2010, at 9:27 PM, John Carmonne wrote: > > On Jul 7, 2010, at 9:06 PM, Amanda Ward wrote: > >> Hi John.... >> On Jul 7, 2010, at 7:08 PM, John Carmonne wrote: >> >>> Hi All >>> I have an IBM Deskstar 3.5 Apple logo HDD 82 Gig that decided not to boot >>> or even show on a desk top I can hear it spinning but it constantly clicks. >>> Is this a candidate for the trash heap? >>> >>> John Carmonne >>> Yorba Linda USA >>> Sent from my MBP >> >> I have a 250 GB Deskstar with the "dreaded" clicking (and nothing else). >> That was a warranty replacement for a 120 GB Deskstar with the "dreaded" >> clicking (and nothing else) which, itself was a warranty replacement for >> another 120 GB Deskstar with the "dreaded" clicking (and nothing else)! >> <grumble> The 250 is still under warranty, but I began to sense a pattern >> and said something much like "Screw them!!!!". >> >> Amanda > > > > How do I know if I have a warranty? Mine was made in 2002. I really haven't > used it much but nothing's forever:-) > > > John Carmonne > Yorba Linda USA > Sent from my MBP
There should be a date code on the drive label. IIRC the drives had a 5 year warranty. I went through quite a hassle getting the replacements. I talked to sales people, customer service folk, technical support types and (though I'm not positive) a janitor or two. Hitachi "Support": "Have you run the diagnostic program on the drive?". Me: Well no, I can't because the drive doesn't work. Hitachi "Support": "We can't offer a replacement without the results of the diagnostic!" Me: Excuse me... what part of DFW don't you understand?? Hitachi "Support": "Oh! Let me connect you to our 'something or other' department. " <Back up 5 lines and repeat> Though I don't know who made the drives in the iMac and my netbook, I've made sure there no other Hitachi drives in my house. Except for one quite nice 250 GB paperweight. Sorry... haven't had a Hitachi/Deskstar rant in a long time. Felt good!!!! ;-) Amanda -- You received this message because you are a member of G-Group, a group for those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs. The list FAQ is at http://lowendmac.com/lists/g-list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/g3-5-list
