On Oct 25, 2010, at 12:55 PM, [email protected] wrote:

> I have a late G5 2.3 dual-core Power Mac that has run 24/7 since I bought it 
> new in December 2005.  The only enhancement it received was a 2nd 250 GB HDD 
> and 4 GB of RAM.  A month or 2 ago it died instantly (there was a gunshot 
> like "pop", the screen went black and the power light was out 2 seconds later 
> when I looked, and the ensuing stench made me not try a restart).  My meager 
> training screamed "power supply", but that's just my uneducated guess.  
> Googling revealed a fault in my power supply that was covered by Apple until 
> January 2010, and a call to Apple Care resulted in an "I'm sorry" 
> determination of coverage.  Apparently the purchase of $7500 of Apple 
> products (w/o Apple Care purchases) in the last 8 years doesn't qualify me 
> for any "special" consideration.  OK.  My "local" (4 hr return trip) Apple 
> Store was unwilling to let me discuss anything with a "genius" and just 
> wanted me to bring it in.  The closest Apple certified repair center (about 
> the same distance) quoted a flat labor fee of $95 and a "new" Apple part cost 
> of $400(!?).  A relative Apple tech who works for a WA State university said 
> an exchange from Apple would be $150, so I presume this would be a 
> refurbished unit.  
> 
> My questions to anyone out there are:
> 1.  Has anyone else with the latest 1000 watt power supply had a failure on 
> the G5 PM?  
> 2.  If this power supply has failed (seems likely to me), what are the odds 
> that logic board, drives, memory, etc are OK?  I used an external FW drive 
> and it works fine w/my G4 PM (saved my bacon!!).  
> 3.  Anyone have an opinion, for my purposes, whether I'd be better served by 
> an Apple store or a cooperative 3rd party?  
> 
> I want my beloved child back!  Any help/advice from those who know better 
> than I would be MOST appreciated!  8^)
> 
> TIA
> 
>  - Peter
> 
> G5 2.3 dual-core, 4 GB RAM, 20" Acer LCD, 250 x2 HDD running SoftRaid 
> (mirror) running Tiger 10.4.11.
> G4 MDD 1.0 dual "wind tunnel", 320+80+80 HDD running Tiger 10.4.11.  
> 
I and some friends of mine have trusted our heavy lifting to Brian at DT&T 
Service in Fremont CA for a couple of years, They're honest and very fair 
priced plus fast turn around with a warranty. I always get my money's worth and 
extra.

http://www.dttservice.com/services.html

John Carmonne
Yorba Linda USA
Sent from my MBP




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