On 2010/11/16 15:13, Dan so eloquently wrote:
And keep around full documentation to the bug - text files, screen
shots, etc. Be prepared to hear little to nothing from Apple for days,
weeks, or even months. Then, when you do get a reply, realize it's a
horrible automated system, where the actual developer response is
"filtered" thru a front-end human with an IQ of 5. It will ask you to
repeat information over and over - just to see if it can make you go
away. IMO, the worst bug reporting system I've ever used. G'luck.
Sounds like I might have better luck just emailing Steve, so I guess I
shouldn't hold my breath. Why am I not surprised?
Tina
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