Hi Dave,

If you do not have a template_cache_path config setting in universe_wsgi.ini, 
then your cached templates are stored in the default directory of 
~/database/compiled_templates.

Deleting your cached templates in ~/database/compiled_templates should have 
corrected the problem, assuming there are no other issues within your Galaxy 
environment, so let's begin down the path of determining the cause.  

You mention your "development server" in your response.  Are you running only 1 
Galaxy instance, or more than 1?

Is the behavior occurring for all of your users or just a few?  Does it occur 
with different browsers, or is it related to a certain browser brand?  

What version of Galaxy are your running?

Thanks Dave,

Greg Von Kuster

On May 24, 2011, at 6:06 PM, Dave Walton wrote:

> Greg,
> 
> We've tried just reloading the browser and that didn't do anything.
> 
> As for deleting the cached templates, on our development server I tried
> deleting everything under the database/compiled_templates directory (I even
> restarted my server) and it appeared to have no affect.  We still get the
> error message.  Maybe I misunderstood you.
> 
> The only cache related variable in my universe_wsgi files is
> "static_cache_time = 360".
> 
> Thanks,
> 
> Dave
> 
> 
> On 5/24/11 4:27 PM, "Greg Von Kuster" <g...@bx.psu.edu> wrote:
> 
>> Hello Dave,
>> 
>> The index method signature of the user controller changed, so this is a
>> template cache issue.  It may work to simply have your users refresh their
>> Galaxy masthead ( the top menu banner that includes the login in the User
>> pop-up ).  
>> 
>> However, sometimes this isn't enough to clear the cache, so you can fix 
>> things
>> for sure by deleting the cached templates in
>> ~//database/compiled_templates/user assuming you have not changed the setting
>> for the template cache in your universe_wsgi.ini file.  If you have, delete
>> the files in the user directory where you have them stored.
>> 
>> Greg Von Kuster
>> 
>> 
>> 
>> On May 24, 2011, at 4:02 PM, Dave Walton wrote:
>> 
>>> We upgraded our Galaxy instance to the current Dist build at the end of last
>>> week.   Since then we've had a couple new users attempt to create accounts.
>>> When they go to the create user page (http://galaxy.jax.org/user/create)
>>> they get a 500 Server Error.
>>> 
>>> The message in the error log is:
>>> 10.30.34.254 - - [24/May/2011:15:54:24 -0400] "GET /user/create HTTP/1.0"
>>> 500 - "http://galaxy/user/login"; "Mozilla/5.0 (Macintosh; U; Intel Mac OS X
>>> 10.6; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2"
>>> Error - <type 'exceptions.TypeError'>: create() takes at least 3 arguments
>>> (2 given)
>>> 
>>> 
>>> Glen is traveling to the Galaxy Community Conference, he's the one that did
>>> the upgrade, but as far as I know, he did a pretty straight forward upgrade.
>>> 
>>> Did something change, in configuration of the create user page?
>>> 
>>> Any thoughts what might be causing this?
>>> 
>>> Thanks,
>>> 
>>> Dave
>>> 
>>> 
>>> ___________________________________________________________
>>> Please keep all replies on the list by using "reply all"
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>>> http://lists.bx.psu.edu/
>> 
>> Greg Von Kuster
>> Galaxy Development Team
>> g...@bx.psu.edu
>> 
>> 
>> 
> 
> 

Greg Von Kuster
Galaxy Development Team
g...@bx.psu.edu




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