Hi David and Bastal,

We have been able to reproduce this behavior under certain conditions and are 
working on a fix. Until this fix is available, you can disable ajax uploads, 
which should allow the upload tool to work properly.
In tools/data_source/upload.xml change

<param name="file_data" type="file" size="30" label="File" ajax-upload="true" 
help="TIP: Due to browser limitations, uploading files larger than 2GB is 
guaranteed to fail.  To upload large files, use the URL method (below) or FTP 
(if enabled by the site administrator).">

to

<param name="file_data" type="file" size="30" label="File" ajax-upload="False" 
help="TIP: Due to browser limitations, uploading files larger than 2GB is 
guaranteed to fail.  To upload large files, use the URL method (below) or FTP 
(if enabled by the site administrator).">


Please let us know if this workaround doesn't work for you.


Thanks for using Galaxy,

Dan


On Aug 3, 2012, at 4:20 AM, David Roquis wrote:

> Hi Batsal,
> 
> I have the exact same problem, on 2 different instances of Galaxy, on two 
> different servers. I can replicate this problem on a cloned instance with no 
> modification, and one using multiple galaxay server, nginx proxy and 
> postgresql, both instances being on different machines (one on fedora 13, the 
> other one on fedora 17). From what I have seen, it seems to be browser 
> related. I can sometimes (rarely) upload data with firefox, chrome or safary, 
> but for me it has worked ALL the time using internet explorer 8/9. The thing 
> is that when you start the upload, the browser shows you that it is uploaded, 
> but the upload.py script is never launched, and hence, the upload seems to be 
> running forever. Seems we are not the only ones with this problem, but no 
> real solution until now.
> 
> Two options for you at the moment
> - try using IE 8/9 to upload the data
> - upload your data using data libraries under the admin menu (this works on 
> any browser).
> 
> Keep me in touch if you find a solution
> 
> David
> 
> 
> 
> > From: bat...@gmail.com
> > Date: Thu, 2 Aug 2012 15:48:40 -0400
> > To: galaxy-dev@lists.bx.psu.edu
> > Subject: [galaxy-dev] Upload issue in local installation
> > 
> > I installed galaxy locally in a linux server. However, I cannot upload the 
> > files (no matter how small, I have tried few kb size fasta files). When I 
> > try to upload, the link to the file shows up in the History and gets a new 
> > number (purple box). When I click on the link I get 'Dataset is uploading' 
> > forever. 
> > 
> > In the terminal window where I start galaxy, I get the following error 
> > report:
> > 
> > 92.17.41.13 - - [02/Aug/2012:15:33:32 -0400] "GET / HTTP/1.1" 200 - "-" 
> > "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:32 -0400] "GET /root/tool_menu HTTP/1.1" 
> > 200 - "http://redhat:8080/"; "Mozilla/5.0 (Windows NT 5.2; rv:13.0) 
> > Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:32 -0400] "GET /history HTTP/1.1" 200 - 
> > "http://redhat:8080/"; "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 
> > Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:33 -0400] "POST /root/user_get_usage 
> > HTTP/1.1" 200 - "http://redhat:8080/history"; "Mozilla/5.0 (Windows NT 5.2; 
> > rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:40 -0400] "GET 
> > /tool_runner?tool_id=upload1 HTTP/1.1" 200 - 
> > "http://redhat:8080/root/tool_menu"; "Mozilla/5.0 (Windows NT 5.2; rv:13.0) 
> > Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:59 -0400] "POST 
> > /tool_runner/upload_async_create HTTP/1.1" 200 - "http://redhat:8080/"; 
> > "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:59 -0400] "GET 
> > /tool_runner/upload_async_message HTTP/1.1" 200 - "http://redhat:8080/"; 
> > "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:59 -0400] "GET /history HTTP/1.1" 200 - 
> > "http://redhat:8080/tool_runner/upload_async_message"; "Mozilla/5.0 (Windows 
> > NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:33:59 -0400] "POST /root/user_get_usage 
> > HTTP/1.1" 200 - "http://redhat:8080/history"; "Mozilla/5.0 (Windows NT 5.2; 
> > rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:34:04 -0400] "POST 
> > /root/history_item_updates HTTP/1.1" 200 - "http://redhat:8080/history"; 
> > "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 92.17.41.13 - - [02/Aug/2012:15:34:08 -0400] "POST 
> > /root/history_item_updates HTTP/1.1" 200 - "http://redhat:8080/history"; 
> > "Mozilla/5.0 (Windows NT 5.2; rv:13.0) Gecko/20100101 Firefox/13.0.1"
> > 
> > 
> > The last line keeps going for ever... writes new line every 4 secs.
> > 
> > I am stuck and don't know where to look. Please help.
> > 
> > Batsal.
> > 
> > 
> > ___________________________________________________________
> > Please keep all replies on the list by using "reply all"
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> > and other Galaxy lists, please use the interface at:
> > 
> > http://lists.bx.psu.edu/
> ___________________________________________________________
> Please keep all replies on the list by using "reply all"
> in your mail client.  To manage your subscriptions to this
> and other Galaxy lists, please use the interface at:
> 
>  http://lists.bx.psu.edu/

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