I am not sure what the problem is - more details would really help.
For instance - What version of Galaxy are you using? What repository
are you trying to install? Do other repositories work? Does the Galaxy
log have a more complete stack trace?

Any additional details would be most helpful.

Thanks,
-John

On Tue, Aug 12, 2014 at 9:11 AM, audrey michel <audreymann...@gmail.com> wrote:
> Hi,
>
> We get the following error when we try to install any tool from the Tool
> shed when using the Admin panel:
>
>
> Internal Server Error
>
> Galaxy was unable to successfully complete your request
>
> An error occurred.
>
> This may be an intermittent problem due to load or other unpredictable
> factors, reloading the page may address the problem.
>
> The error has been logged to our team.
>
>
>
>
>
> We would be grateful if you could advise on this issue.
>
> Kind Regards,
> Audrey Michel
> Baranov Lab
> School of Biochemistry & Cell Biology
> University College Cork
> Ireland
>
>
>
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