Hello Melissa,

I created a user on your instance (https://galaxyxena.soe.ucsc.edu), logged
in and successfully uploaded a file all using Chrome.
Please try wiping out Chrome's cache and/or running it in the incognito
mode.

Thank you for using Galaxy.

Martin, Galaxy Team

On Tue, May 12, 2015 at 10:41 PM Melissa Cline <cl...@soe.ucsc.edu> wrote:

> Hi Folks,
>
> I'm working on setting up a Galaxy production server, following the
> instructions on
> https://wiki.galaxyproject.org/Admin/Config/Performance/ProductionServer.
> I'm using postgresql and an Apache proxy server.  It's not going well, and
> I could use some guidance.
>
> When I access the galaxy server on Google Chrome, I can't log in.  I can
> go to the login prompt and enter my credentials, but after I do that, I
> continue to see the login prompt as if I hadn't logged in.
>
> Then when I try to do a simple file upload, I see this message in pink in
> the history panel:
>
> "An error occurred while getting updates from the server.  Please contact
> a Galaxy admninistrator if the problem persists"
>
> and when I click on the little bug icon, here's what I see in the Galaxy
> pane:
>
> {
>   "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3)
> AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36",
>   "url": "
> https://galaxyxena.soe.ucsc.edu/galaxy/galaxy/api/histories/bf0806da5b28c6d9/contents
> ",
>   "data": "",
>   "options": {
>     "data": {},
>     "parse": true,
>     "emulateHTTP": false,
>     "emulateJSON": false
>   },
>   "xhr": {
>     "readyState": 4,
>     "responseText": "{\"err_msg\": \"History is not accessible by user\",
> \"err_code\": 403002}",
>     "responseJSON": {
>       "err_msg": "History is not accessible by user",
>       "err_code": 403002
>     },
>     "status": 403,
>     "statusText": "Forbidden",
>     "responseHeaders": {
>       "Date": "Wed, 13 May 2015 02:23:16 GMT\r",
>       "cache-control": "max-age=0,no-cache,no-store\r",
>       "Transfer-Encoding": "chunked\r",
>       "Server": "PasteWSGIServer/0.5 Python/2.7.1\r",
>       "Connection": "close\r",
>       "x-frame-options": "SAMEORIGIN\r",
>       "content-type": "application/json\r"
>     }
>
>   },
>   "source": [],
>   "user": {
>     "quota_percent": null,
>     "nice_total_disk_usage": "0 bytes",
>     "total_disk_usage": 0,
>     "id": null,
>     "username": "(anonymous user)",
>     "email": "",
>     "is_admin": false
>   }
> }
>
> Meanwhile, paster.log shows the following error messages:
>
> galaxy.tools ERROR 2015-05-12 19:23:16,766 Exception caught while
> attempting to\
>
> ol execution:
>
> Traceback (most recent call last):
>
>   File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/__init__.py", line
> 1303, in handle_single_execution
>     job, out_data = self.execute( trans, incoming=params, history=history,
> rerun_remap_job_id=rerun_remap_job_id,mapping_over_collection=mapping_over_collection
> )
>
>   File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/__init__.py", line
> 1867, in execute
>     return self.tool_action.execute( self, trans, incoming=incoming,
> set_output_hid=set_output_hid, history=history, **kwargs )
>   File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload.py",
> line 21, in execute
>     uploaded_datasets = upload_common.get_uploaded_datasets( trans, '',
> incoming, precreated_datasets, dataset_upload_inputs, history=history )
>   File
> "/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py", line
> 242, in get_uploaded_datasets
>     data = new_upload( trans, cntrller, uploaded_dataset,
> library_bunch=library_bunch, history=history )
>   File
> "/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py", line
> 232, in new_upload
>     return __new_history_upload( trans, uploaded_dataset, history=history,
> state=state )
>   File
> "/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py",line
> 135, in __new_history_upload
>     hda.state = hda.states.QUEUED
>   File "/scratch/home/galaxy/galaxy/lib/galaxy/model/__init__.py", line
> 1546, in set_dataset_state
>     object_session( self ).add( self.dataset )
> AttributeError: 'NoneType' object has no attribute 'add'
>
> Meanwhile, if I'm working on Firefox, I can log in and upload files with
> no trouble.
>
> Any ideas?
>
> Thanks!
>
> Melissa
>
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