Hi Aneisha,

When you say you cannot alter config/galaxy.ini, what do you mean?  You
should be able to create (if not there) and edit this file in your regular
terminal on that machine.

Does a different user own the file, perhaps a 'galaxy' one?  If so, you
could change to that user and then edit.

On Fri, Jun 12, 2015 at 5:13 PM Davenport, Aneisha <adave...@gru.edu> wrote:

> Hi, I work at the It service desk at the GRU Health and Science campus Ed
> Commons GB building and I have a customer trying to get admin access for
> the local installation of galaxy. We tried to follow the online
> instructions "In order to control your new Galaxy through the UI
> (installing tools, managing users, creating groups etc.) you have to become
> an administrator. First register as a new user and then give the user admin
> privileges like this: You add the Galaxy login ( email ) to the Galaxy
> configuration file (config/galaxy.ini). If the file does not exist you can
> copy it from the provided sample (config/galaxy.ini.sample). Note that you
> have to restart Galaxy after modifying the configuration for changes to
> take effect.
>
>
> # this should be a comma-separated list of valid Galaxy users
> admin_users = us...@example.com,us...@example.com" but we cannot alter
> the config/galaxy.ini file. Can you please give us assistance? Do you run
> in console or Terminal (this is a Macbook Air Laptop)?
>
>
> Aneisha Davenport
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